Glitch? Or bad luck? (updated with video) - SOLVED!

Discussion in 'Apple Watch' started by CharlieBrandt09, Apr 24, 2015.

  1. CharlieBrandt09, Apr 24, 2015
    Last edited: Apr 24, 2015

    CharlieBrandt09 macrumors 6502

    CharlieBrandt09

    Joined:
    Feb 28, 2012
    Location:
    Southern NJ
    #1
    Just got home and began setting up my new Apple Watch. All is well for a minute or so.

    Until I try to pull up a contact. I tap onto my wife's icon, and the Watch reboots. I figured maybe a little glitch, so I did a hard reboot. Same thing!

    Now I am erasing all content and starting the pairing process from the beginning.

    Wish me luck.

    Here's the video: https://www.youtube.com/watch?v=sqiPpC1Gq18
     
  2. CharlieBrandt09 thread starter macrumors 6502

    CharlieBrandt09

    Joined:
    Feb 28, 2012
    Location:
    Southern NJ
    #2
    Uh oh - after uninstalling and re-installing I have the same issue.

    Will upload video to show whats happening in case anyone has a suggestion.
     
  3. Kent01 macrumors 6502

    Joined:
    Apr 22, 2015
    Location:
    Massachusetts
    #3
    My roommate had his 38mm blue sport replaced at the local Apple store after speaking with support and booking an appointment. His was for the vibration not working though.
     
  4. Blacklabel34 macrumors 6502

    Joined:
    Jul 6, 2009
    Location:
    Orange County
  5. techedude macrumors regular

    Joined:
    Sep 14, 2014
    #5
    Thats the perfect excuse on why you aren't calling her or answering her messages. Sounds like a blessing to me!! Haha! I'm just kidding and I hope you get it fixed.
     
  6. CharlieBrandt09 thread starter macrumors 6502

    CharlieBrandt09

    Joined:
    Feb 28, 2012
    Location:
    Southern NJ
    #6
  7. CharlieBrandt09 thread starter macrumors 6502

    CharlieBrandt09

    Joined:
    Feb 28, 2012
    Location:
    Southern NJ
    #7
    Any ideas of what else I can try before heading to Apple Store?
     
  8. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #8
    Could be software or hardware. Hope the Apple store can replace. I have my doubts about them being able to fix much on the watch.
     
  9. syrinxStarman macrumors member

    Joined:
    Jun 18, 2010
    #9
    Try adding another contact to the list and see if it happens when you tap on them.
     
  10. CharlieBrandt09 thread starter macrumors 6502

    CharlieBrandt09

    Joined:
    Feb 28, 2012
    Location:
    Southern NJ
    #10
    How do I add another? I added people to my favorites on my phone, but only my wife shows up on the watch
     
  11. WilliamG macrumors 604

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #11
    That's probably part of the issue, then. It's my understanding all favorites should show up there. I'd suggest removing your wife from the favorites, temporarily. Then see what happens.
     
  12. DirtySocks85 macrumors 65816

    DirtySocks85

    Joined:
    Mar 12, 2009
    Location:
    Wichita, KS
    #12
    Watch companion app on iPhone > Friends > Add Friend
     
  13. CharlieBrandt09 thread starter macrumors 6502

    CharlieBrandt09

    Joined:
    Feb 28, 2012
    Location:
    Southern NJ
    #13
    I figured it out! I deleted my wife (that doesn't sound right), then re-added her with less info. This solved the crashing.

    BUT - something is still obviously an issue within certain contacts. Hopefully Apple will fix in an update.
     

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