iPhone Gmail anomaly with built-in mail app

Discussion in 'iOS 6' started by hakr100, Jun 3, 2013.

  1. hakr100 macrumors 6502a

    Joined:
    Mar 1, 2011
    Location:
    East Coast
    #1
    I'm running IOS 6.14 on an iPhone 5 but I don't think that is relevant.

    I use the built-in email app because I have several email accounts and I like to see *all* inboxes in one place. I tried the separate Google GMAIL app but didn't like it.

    The attached photo shows the anomaly...the first four entries - inbox, drafts, sent mail and trash - are fine. But then there is a second set, below the slightly greyed out (Gmail) header. Why am I seeing the second set?

    I have Mail shut down in iCloud and Exchange. The server I use for GMAIL is the imap.gmail.com server.

    What do I need to do to get rid of the second set and still have GMAIL working properly for me?

    Thanks!
     

    Attached Files:

  2. TheAppleFairy macrumors 68020

    TheAppleFairy

    Joined:
    Mar 28, 2013
    Location:
    The Clinton Archipelago unfortunately
    #2
  3. hakr100 thread starter macrumors 6502a

    Joined:
    Mar 1, 2011
    Location:
    East Coast
    #3
    Thanks, but the issue isn't that it is greyed out. The issue is...why do I have what seems to be two complete listings for GMAIL?
     
  4. paulsalter macrumors 68000

    paulsalter

    Joined:
    Aug 10, 2008
    Location:
    UK
    #4
    Seen this before, but not for a while

    Don't use iOS much now so sorry if this is a bit vague

    1, confirm which are the correct folder (check on website would be best)
    2, within mail settings you can specify which folder to use for sent etc (within advanced settings i believe)
    3, after doing number 2 for all of them go to website and remove the other folders, might also be able to do this from mac mail

    looks like the top folders are local folders and the bottom ones are the imap versions of them, telling mail to use the imap ones will fix it

    this is how to do it on OS X mail, if you look at this you can find same option on iOS
    Set Mail to use your operator’s folders by opening them and selecting Mailbox>Use this mailboxfor>[folder function].
    Move all messages from old folders to the new ones
    Delete the oldy, now empty folders.
     
  5. CTHarrryH macrumors 65816

    Joined:
    Jul 4, 2012
    #5
    I have this with GMAIL not only on IOS devices but on other clients even on Windows devices. I thought it was some quirk of how GMAIL does IMAP but never woried about it - never seemed to cause any issues for me.
     
  6. charlituna macrumors G3

    charlituna

    Joined:
    Jun 11, 2008
    Location:
    Los Angeles, CA
    #6
  7. paulsalter macrumors 68000

    paulsalter

    Joined:
    Aug 10, 2008
    Location:
    UK
    #7
    near the bottom under advanced

    https://wiki.sonic.net/wiki/IOS_5_&_6_Mail_Setup

    this is where you specify the folders used for Trash, Sent and Drafts

    make sure they are set to the IMAP one (you might need to copy/move messages from the current location to this)
     
  8. TheAppleFairy macrumors 68020

    TheAppleFairy

    Joined:
    Mar 28, 2013
    Location:
    The Clinton Archipelago unfortunately
    #8
    I don't see two complete listings for GMAIL there.

    This is how GMAIL works, You only have one inbox, sent and trash, but it list it up top. Since those are important.

    Now the gray gmail is your entire GMAIL account and "all mail" is all folders (labels) together, not just your inbox, down below will be the rest of your folders.

    ----------

    Oh and the [MAILBOX] folder (label) is from setting up the MAILBOX app, if you aren't using that anymore you can delete that label.
     

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