iPhone Gmail anomaly with built-in mail app

hakr100

macrumors 6502a
Original poster
Mar 1, 2011
829
7
East Coast
I'm running IOS 6.14 on an iPhone 5 but I don't think that is relevant.

I use the built-in email app because I have several email accounts and I like to see *all* inboxes in one place. I tried the separate Google GMAIL app but didn't like it.

The attached photo shows the anomaly...the first four entries - inbox, drafts, sent mail and trash - are fine. But then there is a second set, below the slightly greyed out (Gmail) header. Why am I seeing the second set?

I have Mail shut down in iCloud and Exchange. The server I use for GMAIL is the imap.gmail.com server.

What do I need to do to get rid of the second set and still have GMAIL working properly for me?

Thanks!
 

Attachments


hakr100

macrumors 6502a
Original poster
Mar 1, 2011
829
7
East Coast
Thanks, but the issue isn't that it is greyed out. The issue is...why do I have what seems to be two complete listings for GMAIL?
 

paulsalter

macrumors 68000
Aug 10, 2008
1,622
0
UK
Seen this before, but not for a while

Don't use iOS much now so sorry if this is a bit vague

1, confirm which are the correct folder (check on website would be best)
2, within mail settings you can specify which folder to use for sent etc (within advanced settings i believe)
3, after doing number 2 for all of them go to website and remove the other folders, might also be able to do this from mac mail

looks like the top folders are local folders and the bottom ones are the imap versions of them, telling mail to use the imap ones will fix it

this is how to do it on OS X mail, if you look at this you can find same option on iOS
Set Mail to use your operator’s folders by opening them and selecting Mailbox>Use this mailboxfor>[folder function].
Move all messages from old folders to the new ones
Delete the oldy, now empty folders.
 

CTHarrryH

macrumors 68020
Jul 4, 2012
2,097
763
I have this with GMAIL not only on IOS devices but on other clients even on Windows devices. I thought it was some quirk of how GMAIL does IMAP but never woried about it - never seemed to cause any issues for me.
 

TheAppleFairy

macrumors 68030
Mar 28, 2013
2,526
2,003
The Clinton Archipelago unfortunately
Thanks, but the issue isn't that it is greyed out. The issue is...why do I have what seems to be two complete listings for GMAIL?
I don't see two complete listings for GMAIL there.

This is how GMAIL works, You only have one inbox, sent and trash, but it list it up top. Since those are important.

Now the gray gmail is your entire GMAIL account and "all mail" is all folders (labels) together, not just your inbox, down below will be the rest of your folders.

----------

Oh and the [MAILBOX] folder (label) is from setting up the MAILBOX app, if you aren't using that anymore you can delete that label.