Gmail & Apple Mail issue

Discussion in 'Mac Basics and Help' started by shez, Sep 26, 2016.

  1. shez macrumors member


    Oct 14, 2015
    MacBook Pro 15inch Retina 2015
    i7 2.2Ghz/16GB RAM/256GB SSD
    El Capitan 10.11.6

    Hey guys hoping someone can help me out here.

    Ok so everything was working fine until I decided to upgrade to Siera - but my work applications didn't work too well with it so I then had to revert back to El Capitan with a clean install.

    I've set everything up as it was and the only problem I'm having is adding my gmail account to mail. I also have my iCloud account signed in and that works fine. No matter what I do mail will not sync my gmail and won't even allow the account to show in mail>prefs>accounts (iCloud is there).

    This is what I've done so far with no resolution:

    - Added gmail account to internet accounts (system prefs) and ticked mail. Removed account and then added it back in - still no luck.

    - Removed gmail account, loaded mail, mail preferences>accounts and then added gmail in here. No luck - it goes throguh the process but when I add the account it just disappears.

    - Restarted machine. No luck.

    Gmail shows up fine in my internet accounts but will just not show up in mail accounts no matter what I do. Has anyone ever had this issue and does anyone know what I can do to resolve this?

    Thanks in advance.
  2. shez thread starter macrumors member


    Oct 14, 2015

    (In system prefs>internet accounts) Unticked Gmail, Unticked iCloud Mail - so nothing in Mail at all. Re-ticked Gmail first - Gmail then appeared. Re-ticked iCloud Mail and both now working fine together.

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