Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

tomtendo

Suspended
Original poster
Aug 29, 2009
813
933
Florida
Keep getting an error for my gmail account that I have set up as an exchange account.

"The connection to the server failed."

Any ideas? Tried deleting and re-adding.
 
I'd also like to know this for future troubleshooting reference. It's a common problem I've seen on many of my co-workers telephones. Any ideas at this point are welcome.
 
Keep getting an error for my gmail account that I have set up as an exchange account.

"The connection to the server failed."

Any ideas? Tried deleting and re-adding.
If you re added then I don't think you will get exchange support again. Since cut off date is since Jan if I'm not wrong.
Just use gmail app or set up as IMAP.
 
If you re added then I don't think you will get exchange support again. Since cut off date is since Jan if I'm not wrong.
Just use gmail app or set up as IMAP.

If the OP had the account set up as Exchange on a particular device before the cutoff date (~Jan 30) it should still work that way on the same device, even after a complete restore. It has for me.
 
Keep getting an error for my gmail account that I have set up as an exchange account.

"The connection to the server failed."

Any ideas? Tried deleting and re-adding.

Even if your gmail account was connected as exchange before Jan 31 but the device you are now trying to setup is new (as in never being used on the account before), the connection will fail. I currently have a 4s and was toying around with an older 3Gs and Gmail on the built-in mail app would not connect via exchange. Only connects imap (but no push).

For those of us currently using Gmail as exchange; when you are done with your current device and eventually want to upgrade to a new ios device, it will fail. Either start using the Gmail app or switch email accounts when that happens.
 
Even if your gmail account was connected as exchange before Jan 31 but the device you are now trying to setup is new (as in never being used on the account before), the connection will fail. I currently have a 4s and was toying around with an older 3Gs and Gmail on the built-in mail app would not connect via exchange. Only connects imap (but no push).

For those of us currently using Gmail as exchange; when you are done with your current device and eventually want to upgrade to a new ios device, it will fail. Either start using the Gmail app or switch email accounts when that happens.

Indeed. What a bummer move by Google. Clearly want people to download the GMAIL App. Having no push is such a b*tch.

IF ONLY... IF ONLY... Apple would let me make my iCloud email my apple ID (yes I know it already is, but I mean drop my gmail account fully). Another mind-boggling decision.
 
I'm guessing this is my problem as well. I just got a replacement phone and restored from backup, but none of my google accounts would connect. I guess even restoring from backup will no longer work, although it did on my iPad 2....
 
I'm guessing this is my problem as well. I just got a replacement phone and restored from backup, but none of my google accounts would connect. I guess even restoring from backup will no longer work, although it did on my iPad 2....

Not good is it

If you want push, fwd to iCloud mail but be sure to disable iCloud smtp, instead enter your gmail account under smtp options for iCloud so all replies come from your gmail address... Unless you wish to migrate - if so ignore the smtp bit
 
Indeed. What a bummer move by Google. Clearly want people to download the GMAIL App. Having no push is such a b*tch.

Why is downloading the GMail app such a problem?

I have never had reliably working push for any of my Gmail accounts on any of my iPhones. It's always been temperamental working some days and not on others- without changing anything.

So, I downloaded the Gmail app, set the notifications that I wanted, and use that to alert me for new emails instead of the native Mail app.

That said, outside of originally setting it up and using it to notify me of new mail, I never actually use or open the Gmail app.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.