Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

rstark18

macrumors 65816
Original poster
Sep 18, 2009
1,145
397
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

Has anyone had this issue?
I have gmail setup using exchange on my iPhone 4 and normally it works fine. Starting about a week ago I noticed when I went to check a previous email it told me my password was incorrect and wouldn't let me log in to retrieve mail. I tried everything to get it working but the only thing that worked was deleting the exchange account and recreating it. Now a week later I am gettng the same thing. I can log in to gmail using the web interface but nothing I do will let me in with my exchange account on my phone. The message says "cannot get mail. The username or password is incorrect." One other thing I should add is that I recently configured my gmail account to retrieve a few of my POP accounts from AT&T.
Anyone else experience this and have a solution?
 
Very strange, I had tried everything I could think of without deleting the exchange account this time (hard reset, turn mail off, etc.). So I decided now would be a good time to do a restore. I plugged it in to do a backup and in the mean time thought I'd try @Warbrain suggestion of changing the password but before getting to the point of changing the password the backup had finished. Now it's working! What in the backup/sync process would reset that profile that a hard reset wouldn't do?
 
I'm having the exact same issue with my gmail exchange account. havent been able to fix. It works on my home network and only my home network. hmm... Im also getting the IMAP error sigh...
 
Last edited:
I'm having the exact same issue with my gmail exchange account. havent been able to fix. It works on my home network and only my home network. hmm... Im also getting the IMAP error sigh...

Have you:
Synced to iTunes?
Hard reset the iPhone?
Deleted the local account (account on iPhone)?

Are you running imap and exchange for the same Google account?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.