Gmail - ios4 3gs Issue Blank Emails etc.. (video)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bikr, Jun 23, 2010.

  1. bikr macrumors newbie

    Oct 10, 2008
    Video below, but basically I'm getting blank emails with no content.. They can't be deleted or viewed.. I'm also having issues with new messages sometimes simply not displaying even though message count shows unread messages.. Anyone else? Any fixes?
  2. Rizzler78 macrumors newbie

    Mar 30, 2010
    I have the same problem with Hotmail since upgrade, i am also unable to compose an email.
  3. crowdedstr macrumors member

    Jul 11, 2008
    Chicago, IL
    I think there is a bug in the email... I have some weird things happening with the iphone 4 and email as well... the two-line preview works intermittently, and also after reading new mail, often times the messages are still displayed as "new" even though on the email website, it says they've been ready. So I think they have a bit of work to do here for the first patch.

    Additionally, another bug (or omission... or I'm doing something wrong) is that when viewing the "Artists" in iPod mode, there are no divisions for the different letters that the bands start with. Not a deal breaker by any means, but just kind of annoying and tougher to read than the previous versions. This issue doesn't appear to exist with the "Songs" or "Albums" searches.
  4. ehmom macrumors newbie

    Jun 24, 2010
    Blank Emails ios4

    Same here. Really, Apple!!! Anyway, i just had my inbox with regular emails along with 51 blank emails, some with a blue dot and nothing else and some saying "No message attached". So i deleted the ones with actual messages then went to the trash to see if there were blank emails in there. none there. then i went back to my inbox which still showed 51 emails....and there were the old emails i just deleted! Deleted them AGAIN and now there is nothing in the inbox. I don't know if the phone is pulling the email from the server twice???

    Oh, and thanks, Apple, for deleting all my saved emails when i updated the software!
  5. eddy64 macrumors regular

    Feb 5, 2008
    same exact problem here, really hope apple fixes this soon. It's annoying to have an inbox filled with blank emails
  6. litedesign macrumors newbie

    Feb 13, 2008
    Apparently turning off "Organize by Thead" in Email System Preferences resolves this problem. Must be a bug in the new "Even Better Mail" features they have added in iOS4.
  7. ddarko macrumors 6502

    May 7, 2007
    Not for me it doesn't. And neither does deleting and re-entering the email accounts. It's not just affecting Gmail, it's also with my Yahoo and Hotmail accounts. This just started for me. Mail was working fine until this afternoon.
  8. Doc2339 macrumors newbie

    Jul 1, 2010
    I think there is a multi tasking bug with the mail app. Double click on the home button to bring up multi tasking. Hold down on the app until the red minus comes and close mail out of multi tasking. Once I did that mail started to work fine again.
  9. bfar5 macrumors member

    Jul 4, 2010
    This is just great. I have about 100 of these messages on my AOL email account but only one my IP4. They are dated 12/31/69. Can't delete 'em... can't open 'em. Nice touch.
  10. pdegregorio macrumors newbie

    Jul 14, 2010
    Thanks for this solution!
  11. Preds macrumors member

    Jun 21, 2010
    I think you're right. I've had the same issue with emails being blank from multiple accounts.

    I could see the first few lines of preview text, but upon clicking on the email got blank pages.

    Shutting down the mail app from the multi-task bar and reloading it does indeed to solve the issue.

    BTW, this isn't just a 3GS issue, as it's happened on my iPhone 4 since day 1.

    I'm surprised this bug wasn't fixed with the iOS4.01 patch as I've noticed it many times and until your post, only could fix it with a hard reboot.

    Thanks for the tip.
  12. Kayakgirl421 macrumors newbie

    Aug 8, 2010
    This did the job for me...thanks
  13. superkershaw macrumors newbie

    Dec 26, 2009
    Restarting Mail worked for me

    I had similar issues: blank messages, stuck blue dot and message previews not loading.

    I found that after quitting and restarting mail fixed all of my problems as well, at least for now.

    3GS, iOS 4.0.1, gmail - gafyd, mail with threading ON.
  14. armygroo macrumors newbie

    Aug 19, 2010
    Same solution

    Clearing out the multi-tasking email fixed the problem.
  15. Mhaddy macrumors 6502


    Oct 26, 2005
    On 4.0.1 with an iPhone 4 and neither solution above (turning off organize by thread/kill Mail process & restart) works for me. I've also tried deleting the accounts and readding them via the phone and deleting and re-syncing with iTunes. I'm at my wits end right now -- please help guys.

    Attached Files:

  16. Mhaddy macrumors 6502


    Oct 26, 2005
    I'm not sure how long this is going to stay working but here's how I fixed it:
    - Removed iLock 1.3
    - Removed all mail accounts on the phone
    - Rebuilt the database on Mac
    - Restart Mail
    - Turned off phone for 15 minutes+
    - Turned phone back on
    - Synced via iTunes and replaced Mail, Calendar information from Phone with that on the Mac

    I have no idea which steps are relevant, but that worked for me.

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