Gmail not working on iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Laubrit144, Dec 24, 2008.

  1. Laubrit144 macrumors newbie

    Joined:
    Dec 24, 2008
    #1
    Hello all,

    I just received a brand new iPhone for Christmas! I'm very excited but have not yet been able to load Gmail on my phone. When I first went to set up my phone, I put in my gmail address and password and then tried to connect to gmail. I got a message saying that it couldn't connect and the phone asked me if I wanted to connect using SSL. I didn't know what this was so I hit no. Now, when I open Mail, it defaults to my Gmail account but it can't access my email and I get a message saying "Cannot Get Mail. The connection to the server "imap.gmail.com" failed." I have working access to my Gmail account from my iTouch, so I don't see why there is a problem. I also ensure that in my gmail account IMAP is enabled. I think I just need to delete this gmail account and enter it again and try to reconnect. There seems to have been some sort of blip when I tried to connect, but I don't know how to do this. When I open the mail tab, it takes me directly into the non-working gmail account. Would really like to have my iPhone up and running ASAP. Please please advise!!!

    Happy Holidays,
    Brittany
     
  2. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #2
    Did you put @gmail.com at the end of your emails?
     
  3. Laubrit144 thread starter macrumors newbie

    Joined:
    Dec 24, 2008
    #3
    Yes, but even if I didn't, how could I check that now? How do I get back to that original screen where I put in my email address and password? Now it just takes me directly into my inbox, which has nothing.
     
  4. Laubrit144 thread starter macrumors newbie

    Joined:
    Dec 24, 2008
    #4
    NEVER MIND!!! I went into Settings and deleted my email account and then re-entered it and there was no problem! There was some sort of glitch when I set it up the first time, just as suspected. Thanks!
     

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