Gmail not working

[ajanowitz]

I am trying to get my mail through the iOS mail app through exchange. I have version 6.1.2 and I get a error message all day today. It is not able to connect to the server. Anybody else have this problem? Any help would be great.

 

[r.j.s]

I'm getting mine just fine. iOS 6.1

 

[QuarterSwede]

Did you have an exchange account created before Feb 2013?
Do you have application specific passwords/2 step authentication enabled?

 

[ajanowitz]

I am using the google settings through exchange to get the mail to happen in real time sync.

So no login that I use

 

[QuarterSwede]

I am using the google settings through exchange to get the mail to happen in real time sync.

So no login that I use

It's a Gmail account and you want to use an Exchange connection to get your mail pushed correct?

 

[r.j.s]

I am using the google settings through exchange to get the mail to happen in real time sync.

So no login that I use

Wait. Are you just setting this up, or has THIS account been setup on THIS phone as exchange before today?

 

[ajanowitz]

It's a Gmail account and you want to use an Exchange connection to get your mail pushed correct?

Yes that is correct, it was working and then just stopped this morning.

 

[QuarterSwede]

Yes that is correct, it was working and then just stopped this morning.

Ah ok.

Have you tried deleting the account in Settings > Mail, Contacts and Calendar and recreating it?

 

[ajanowitz]

Ah ok.

Have you tried deleting the account in Settings > Mail, Contacts and Calendar and recreating it?

Yes I have still nothing, it works on my iPad not iPhone 5

 

[QuarterSwede]

Yes I have still nothing, it works on my iPad not iPhone 5

I just turned Exchange back on for my Gmail account and it works just fine.

Maybe the simplest solution. Have you rebooted?

 

[ajanowitz]

I have tried to reboot. Maybe i am doing something wrong to turn it on. How should i be doing it correctly?

 

[ajanowitz]

I think it maybe since, i got a new phone and restored the device. It is google not letting people do it anymore. has anyone heard that?

 

[r.j.s]

I think it maybe since, i got a new phone and restored the device. It is google not letting people do it anymore. has anyone heard that?

Yes, that is true. Google dropped exchange support. Only accounts active at the time are allowed to continue.

 

[ajanowitz]

Yes, that is true. Google dropped exchange support. Only accounts active at the time are allowed to continue.

well that is the answer thank you for the help. I guess i will just have to use the gmail app and wait for my mailbox reservation to fill.

Is there a reason why google dropped the exchange support?

 

[r.j.s]

well that is the answer thank you for the help. I guess i will just have to use the gmail app and wait for my mailbox reservation to fill.

Is there a reason why google dropped the exchange support?

http://support.google.com/a/bin/answer.py?hl=en&answer=2716936

 

[charlituna]

I think it maybe since, i got a new phone and restored the device. It is google not letting people do it anymore. has anyone heard that?

Yep. Google etc for security purposes do track the devices that have accessed an account.that is a different device and thus the 'no more setting up accounts via exchange' applies.

Generally the only point to using exchange was contacts and there are card dav instructions floating around to set up that

 

[BrianBaughn]

For the record, Google still provides ActiveSync support for new customers of their paid "Google Apps for Business".

Google has stopped providing the free version of Google Apps...the only free Gmail account/address you can get now is an @gmail.com.