Going into the Apple Store tomorrow....

Discussion in 'iPhone Tips, Help and Troubleshooting' started by GuitarG20, Aug 26, 2011.

  1. GuitarG20 macrumors 65816

    GuitarG20

    Joined:
    Jun 3, 2011
    #1
    I am going into the apple store tomorrow to get my iPhone 3GS checked out because it seems to be convinced that headphones are always connected to it...

    I am on 4.2.1 (JB with greenpois0n). Should I update to the latest (and drop my JB?) How do i make a backup of my phone first so I can go back to it?
     
  2. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #2
    Update to 4.3.5. make sure you save SHSH blobs incase you're stuck with that iPhone, and I'm not sure since I've never used it but I hear TinyUmbrella can save most of your stuff.
     
  3. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #3
    Don't take a jailbroken iPhone to the Apple store.
     
  4. GuitarG20 thread starter macrumors 65816

    GuitarG20

    Joined:
    Jun 3, 2011
    #4
    well, i kinda have to. someone needs to tell me what's really wrong with it... and i don't have a warranty anyways.
     
  5. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #5
    No, you really don't have to. Since your issue is most likely a software issue you NEED to restore/update it to the latest software to make sure it isn't software. THEN you'll need to go to the Apple store to see if they can replace it.

    More likely than not, they won't help you if your iPhone is jailbroken.
     
  6. GuitarG20 thread starter macrumors 65816

    GuitarG20

    Joined:
    Jun 3, 2011
    #6
    so how do i completely remove all traces of my JB then???

    (yes, i'm a n00b)
     
  7. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #7
    Look up how to put your iPhone into DFU mode and and then restore as new via iTunes.
     
  8. GuitarG20 thread starter macrumors 65816

    GuitarG20

    Joined:
    Jun 3, 2011
    #8
    what if i would rather keep all my contacts and SMS and whatnot?
     

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