Going to Apple for a Power button issue and chipping...

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bludragon06, Jul 31, 2013.

  1. bludragon06 macrumors regular


    Jun 27, 2010
    Pittsburg California
    So I looked and didn't see exactly what I was looking for. Soooo, I have a 32 gig Black iPhone 5 and over the course of time my power button haas failed. Not completely. You can press on a certain corner hard and it will do what it is supposed to do. But using it regularly... good luck with that. Other reason is because I have had this phone in a case since day 1. But it still has chipping around the bezel. And a few scratches on the back. Question is do you think apple will let me exchange for a white 32 gig model? I just don't want it to chip and scratch like it has. :cool:
  2. Tyler23 macrumors 603


    Dec 2, 2010
    Atlanta, GA
    They do not allow color swaps outside of the 14 day return window.

    This is standard practice, and unfortunate, because I had wanted to do the same but it's not possible.

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