Iphone 6 scratches on the back before it i got it
I recontract my phone to easy mobile which i have no choice but to get my phone by delivery. They delivered my phone last Saturday night but the delivery guy don't want me to check the phone before i pay even if i insisted. He said i can call singtel if theres any problem. I paid it anyway because I didn't think there would be any problem. After that i found out that there are scratches on the back of the phone, i called the customer care but they say they will just contact me after 3 days, but shes not sure also what to do. I went to nearest singtel shop and the guy said i should go to Comcentre and so i did. Then the guy who spoke to me say they cant replace my phone because its not hardware defect. Any body knows how to remove some deep scratches?