I called Apple Care today to ask if they would cover a problem (I consider a defect) in which the palm rest is chipping, i bet many of you have had this problem. I've replaced it once right before my warranty ended in June of 2007. I bought the first MacBook in June of 2006 and so obviously the warranty is gone and i did not buy further apple care. However THERE IS HOPE! They were really nice about it and the woman told me they would replace the cover for free even though i was off the warranty! I also later called them telling them to check my screen cause i had small little scratches/dents from the contact of my keyboard hitting the screen and they said they will make sure the technicians look at it when they fix it (even off the warranty!). Either way if they fix my screen or not they are replacing my palm rest for free! I am very happy and LOVE APPLE! No problems at all! My box to ship it in is coming in the next few days!