panoz7 said:
I can't emphasize this fact enough. Yes, you might save a bit of money buying on the internet, but if something goes wrong, or you have questions, you are most likely going to be out of luck.
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I guess Im kind of biased on this matter. I hate it when people buy online instead of locally just to save a few dollars. Thats just me though.
I will admit that I am biased, working in a retail photo shop. In my shop we are not on commission. So it allows me to try to show why they should buy from us as opposed to shopping for the cheapest price.
But there are tell tail signs that tell us that we are just a touch an feel place to go to. But I and others in my shop try our best to show why price should not be the only reason to shop.
As you and I have stated indirectly or directly;, don't go into a brick & mortar shop to to touch, feel, and pump for information. Maintaining a brick & mortar shop costs money. Your purchases support the livelihood of those that work there. It also supports the tax base that pays for the roads, schools, and other services that so many complain that are lacking.
Don't complain about handling charges to send a product out for warranty service, if you did not purchase the product from the store that you send the repair out to. There are shipping charges both to the manufacturer and back to the shop. Not to mention the possibility for long distance phone calls for delays in the repairs.
These cost money. Most online places place that burden on the buyer. Many brick & mortar shops accept that as a cost of doing business.
To be honest I do shop Amazon for books. 40% off beats even the occasional 30% off from being a member of the "clubs". And no I do not declare the "use tax" on these purchases, since they total under $15. But I do not purchase over the net, anything that I might see myself in needing support on, or what I might want to touch and feel. The extra costa are worth it in my mind.
There is another aspect in your post; and that is dealing with local dealers versus the "big box" stores in a local area. I have had people walk out over just a $10 to $20 difference. This was even after them thanking me for spending the time in getting to understand their purchase.
Despite my rant, I am truly happy to go to work each day. I live for my customers to come back with their "winning" images. And even their not so "winning" images. I get much satisfaction out of seeing some great images that I could only hope to obtain.