Google Chat and my Mac Pro 17" Laptop

[gotchatlc]

Hi,

I installed google chat/cam.

I can hear the other party.
I can see the other party.
They can hear me.
They can see me.
I however cannot hear them.

Upon going into Settings and SOUND I noticed the output volume being muted. Would this have been the reason I wasn't able to hear people? When muted I plugged in headphones and couldn't hear any "static/friction." When I unmuted and plugged in my headphones I could hear the cord being inserted into the computer -"static/friction."

I went into Google and made sure everything was set up properly on that end. I did the check. I could see myself. The computer was hearing me and I could hear the test sound I had to click on.

What else could I be missing?

I'm asking because I'm not exactlyl sure what the OUTPUT SOUND is. What is it for? I mean it makes sense - sound going out but that confuses me because people can obviously hear me (sound going out).

Thank you for any advice.

 

[miles01110]

Upon going into Settings and SOUND I noticed the output volume being muted. Would this have been the reason I wasn't able to hear people?

Yes. Output sound refers to your computer's output - output which you then hear.

 

[gotchatlc]

I tried that and I still cannot hear the other party, whether it be with earphones or not.

 

[miles01110]

Maybe they don't have a microphone on their computer, or maybe it is muted on their end.

 

[gotchatlc]

All is well on their end. They can talk to others with no issues. It's my laptop. I have done all the checks I need to. I don't know what else to do. I have seen on google where others are having the same issue as me. Any other suggestions? Thanks for the prior suggestions.

 

[saberahul]

Had the issue on win pc long ago. I just reinstalled the google chat plugin and it worked. Try that if you haven't already. I hate how it lags my Safari though... iChat is the way to go if both parties are on Mac.