Google contacts issue

Discussion in 'iOS 7' started by nippyjun, Dec 16, 2013.

  1. nippyjun macrumors 65816

    Joined:
    Jul 26, 2007
    #1
    I use google for my contacts.
    On my ipad with ios 7 it will sync contacts with my online google account. Same for my iPhone.

    But....if I delete a contact on my iPhone the same contact won't automatically delete from my ipad.

    When I go to my google account online the contact is gone.

    So the ipad contact app isn't removing the deleted contact.

    Any suggestions.
     
  2. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #2
    If you are using google, then you have it set to "fetch". Check your fetch settings on the iPad. Is it set to 1 hour, 2 hours or manual?
     
  3. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #3
    If you're syncing your Google contacts on that iPad via a CardDav account make sure your server is set to "www.google.com".
     
  4. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #4
    I have it set up using the regular google setup. No cardav.

    I'll check the fetch settings when I get home to my ipad.
     
  5. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #5
    That could be it. I was thinking iOS6, where contacts don't sync via the Google setup.

    If it remains problematic you could turn off contact syncing for that Google account and try the CardDav method.
     
  6. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #6
    It's set for fetch. I also press the refresh button from within the contacts app on the ipad.

    So here is the test i did.
    I created a contact on my ipad and then one on my iphone. Each one shows up on both devices. So that part synced correctly.
    Then I deleted the contact from the device that created it.
    The iphone worked correctly and both contacts were gone from the iphone.
    On the ipad though, the contact that was created on the iphone and deleted on the iphone stuck on the ipad.

    Contacts on my iphone is set up through exchange. This was set up from prior to google pulling the plug on exchange.

    Contacts on my ipad is set up as a regular google account.

    Any thoughts?
     
  7. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #7
    Does the iPad sync/update to the changes made on the iPhone if you add a new contact or edit an existing one on the iPad?
     
  8. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #8
    If I add contact on ipad or iphone it syncs properly to the other device.

    The problem is only with when I delete a contact on the iphone it doesn't delete on the ipad.
     
  9. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #9
    After the iPhone contact is deleted is it deleted at Google Contacts?
     
  10. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #10
    Yes. When I check my contacts via web browser the contact is gone. But it's still on the ipad.

    The calendar seems to work properly

    I wonder if this is an ios bug.

    Anyone else with this issue?
     
  11. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #11
    Could be a bug.

    I'd suggest turning off the contacts sync as you have it set up now and adding a CardDav account for the Google contacts to see if that works better. If so, great. There shouldn't be any difference in the user experience by doing it that way.
     
  12. nippyjun thread starter macrumors 65816

    Joined:
    Jul 26, 2007
    #12
    Thanks.
     

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