iPad Pro Google Drive Opens!

[beegrich]

I have both iCloud and Google drive installed on my iPad but when I open a like word or excel from iCloud it opens google drive to save the file. It does not do this if Google Drive is deleted and it does not try to save pdf files so I wonder if this is a MS app related issue.

Has anyone else had this issue and is there any work around?

Thanks in advance

Rich

 

[Nolander07]

It is not a MS app related issue. I was trying to open some PDFs I saved in iCloud Drive (from inside the files app) and every time I tried, it opened the Google drive app and wanted me to save it there. I have not been able to figure out a work around yet, and I am unable to open the PDFs from inside iCloud Drive. I can open some things normally, so I am not sure what is going on.

 

[beegrich]

It is not a MS app related issue. I was trying to open some PDFs I saved in iCloud Drive (from inside the files app) and every time I tried, it opened the Google drive app and wanted me to save it there. I have not been able to figure out a work around yet, and I am unable to open the PDFs from inside iCloud Drive. I can open some things normally, so I am not sure what is going on.

 

[BrianBaughn]

It seems to be Google Drive's fault. Search this forum for one of the other 3 to 5 posts on this issue.

 

[Phil A.]

I suspect it's down to registered file handlers and Google Drive is for some reason taking priority over other apps such as word. It's not happening with Pages documents, so it could be that the other apps (such as word) need to be updated to register as a file handler from files or properly set the priority

In the meantime, a temporary workaround would be to open Word first, then use the ... More option from within the Open tab and open the document from the file browser that opens (I've confirmed this works fine opening a word document from iCloud Drive and also syncs it back to iCloud drive when you exit the document)

 

[masotime]

I’ve also noticed weird behavior about the wrong apps opening files. My guess is some odd iOS 11 bug.

 

[xraydoc]

I have both iCloud and Google drive installed on my iPad but when I open a like word or excel from iCloud it opens google drive to save the file. It does not do this if Google Drive is deleted and it does not try to save pdf files so I wonder if this is a MS app related issue.

Has anyone else had this issue and is there any work around?

Thanks in advance

Rich

Work around is to long press on the file, select ‘share’ and tap ‘copy to Word’ or whichever app you want.