Google Photos Automatic Backup Mac fails to open

Discussion in 'Mac Apps and Mac App Store' started by fivedots, Oct 20, 2015.

  1. fivedots, Oct 20, 2015
    Last edited: Oct 20, 2015

    fivedots macrumors 6502a

    Joined:
    Jun 29, 2011
    #1
    Is anybody here using Google Photos Automatic Backup on their Mac (El Capitan)?

    I decided to try out Google Photos on 10/13 and it worked great initially. The version installed was 1.11.298. A day or so later it auto-updated to 1.11.309, which now completely fails to open whatsoever. No menu bar icon, no preferences dialog, etc. I can see it running in Activity Monitor but photos are not uploading.

    I've uninstalled, redownloaded, reinstalled, killed all .plist and preferences files, etc. I happened to have the old DMG and have confirmed that rolling back to .298 works great...until Google Auto Updater kills it with .309 shortly thereafter.

    Was going to buy more space but hesitant to shell out cash for a product with zero accessible support.

    To those running this on their Macs: Is this just a "me" problem or is the recent .309 update broken? (To see your full version number, find the App in your Applications folder, highlight it, and hit spacebar to see the details).
     
  2. merkinmuffley macrumors 6502a

    Joined:
    Dec 3, 2010
    #2
    I use this and it appears to working on my IMac.
     
  3. fivedots thread starter macrumors 6502a

    Joined:
    Jun 29, 2011
    #3
    Can you check which build you're running?

    To see your full version number, find the App in your Applications folder, highlight it, and hit spacebar to see the details
     

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