Google + photos

[mattopotamus]

Today I just looked at my Google + photos that I have set to auto backup and they are all gone. Does anyone else use this feature? And if so are you photos gone? Photos over 6 months old are totally gone

 

[kevinof]

Gone from Google+ or gone off the handset? or both?

Today I just looked at my Google + photos that I have set to auto backup and they are all gone. Does anyone else use this feature? And if so are you photos gone? Photos over 6 months old are totally gone

 

[viskon]

All of mine are still there. Did you check in the Photos app?

 

[mattopotamus]

All of mine are still there. Did you check in the Photos app?

Yeah 🙁 my videos are still there too, but all of my uploaded photos are totally gone. I even tried logging into the site via desktop 🙁

Maybe I'll have to go back to drop box.

 

[TG1]

I would have someone's head if my cloud photos were deleted. I would seriously complain to Google and let them know what happened. They must do backups or how could anyone trust their service?
As for a second service, Flickr offers 1 TB of free storage for photos/videos.

 

[mattopotamus]

I would have someone's head if my cloud photos were deleted. I would seriously complain to Google and let them know what happened. They must do backups or how could anyone trust their service?
As for a second service, Flickr offers 1 TB of free storage for photos/videos.

the only issue with flickr is there is no auto upload. At least there was not the last time I tried it.

 

[TG1]

the only issue with flickr is there is no auto upload. At least there was not the last time I tried it.

Auto upload is supported for the iPhone on iOS 7 through the official app and HTC devices through Flickr for HTC Sense. Gotta think full Android support for auto upload via the official app is coming soon.

 

[mattopotamus]

I contacted google and they fixed it. They had it backed up.

 

[ozaz]

I contacted google and they fixed it. They had it backed up.

How did you get a fix out of google so quickly?
I have no idea how to get quick technical support from them.
Come to think of it, I don't even know how to contact google tech support.

 

[kenypowa]

I contacted google and they fixed it. They had it backed up.

It's actually remarkable that they have backup for tens of millions of users and their photos, and restore them right away.