Google problems

[fathergj]

In the past two days, I have been unable to load www.google.com or my iGoogle page on either browser (Safari, Firefox). I was wondering what may be causing this and how to fix it.

I am able to access my gmail account, but nothing else from Google, even if it is googleanalytics.

Thanks for any help.

 

[italiano40]

you should check you didn't block it by mistake

 

[fathergj]

I checked that several times, and it does not seem to be the case.

 

[jrock2004]

open up the terminal and trying to ping google and see if it able to ping it

 

[merl1n]

Try clearing your caches in both Safari and Firefox.

 

[fathergj]

Sorry, I don't know how to do that. Could you walk me through?

 

[jrock2004]

for whos post?

 

[fathergj]

I do not know how to ping a site.

 

[jrock2004]

ping -c 4 www.google.com in the terminal window

 

[fathergj]

It does not seem to be getting any ping.

 

[fathergj]

I'm not sure what that means for the computer? I know that google is up and running, but for some reason I can not access it.

 

[jrock2004]

It would tell you if the computer can connect to the google server. If you can ping google it would tell you that it is a browser issue. If you cannot then you have some form of a firewall blocking the connection

 

[fathergj]

Well, when I ping, it says that 0 packets were received, which I presume means that my computer is not able to connect with it. So, how would I find if there is a firewall blocking it?

 

[fathergj]

Discoverd a solution

Well, it appears that the problem is with ISPs or something from Comcast. I restarted my modem and it worked...so I'm not sure what that means, but that's it.