But i would rather have my phone activated. I called in because I started getting error messages saying that i did not have the correct sim instered for my account. It said to insert the sim that came with the iPhone and try to activate again. The rep on the phone told me that you could not activate iphones over the air and the only way to activate the phone was to connect it to iTunes. I told him that was not true that this was the first iPhone that could be activated over the air. A small argument ensued that ended with me asking to speak to a supervisor. Would you believe the supervisor came on and told me the same thing. Now they were not telling me that the over the air activation process was having problems and I would probably be better off activating over iTunes. i could accept that. They were saying that is was not possible to activate the new iPhone 4s unless you connected it to iTunes. Why don't they know the basic activation process for the new iPhones. Anyway since my old iphone was shut off at 12:30pm and my new iPhone has yet to be activated he said he would give me a $50 credit to my account. Well thats all well and good but my phone still does not work. i think I'm going to go down to the AT&T store after work and see if they can help.