Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5) So I had expedited shipping, got my 17 ag 7200rpm In about a week. Unfortunately it came dented and scratched, so they suggested I send it back. I sent it via fed ex that same day and was told the minute fed ex scanned it in the system they would begin work on my order. It's a week later and even though Ive been upgraded to next day , they keep lagging and missing their shipment windows. Now it's looking like the 16th, has anyone else had to do a return? Is this happening all around?