I purchased a MBP wednesday and was quite excited, first mac I've ever owned. I've run into a few concerning issues and was wondering if anyone could help me.
First, Last night I was downloading a file in Safari and went to start playing a youtube video shortly after. The screen swept across and went dim and a message popped up saying "You need to restart your computer, please hold in the power button for a few seconds or hit restart." (reminded me off the blue screen of death)
so I held it in and it's been ok since then. One more bit of info, last night, a few hours prior to this happening, I upgraded the RAM to 4gb from 2gb. (I bought two 2gig ddr2 667mhz 200-pin so-dimm modules)
Today I used a program to rip a movie onto the comp and tried to play it afterward and it didn't work so I forced quicktime to quit and put it in the trash. I then went to delete it and it said it was still being used so I quit all programs and tried again, same message. I then logged out and also restarted and it's still doing the same thing. Then it "froze" when I opened the trash again. Is there any way to remove it?
Thanks so much!
-New to Mac
First, Last night I was downloading a file in Safari and went to start playing a youtube video shortly after. The screen swept across and went dim and a message popped up saying "You need to restart your computer, please hold in the power button for a few seconds or hit restart." (reminded me off the blue screen of death)
so I held it in and it's been ok since then. One more bit of info, last night, a few hours prior to this happening, I upgraded the RAM to 4gb from 2gb. (I bought two 2gig ddr2 667mhz 200-pin so-dimm modules)
Today I used a program to rip a movie onto the comp and tried to play it afterward and it didn't work so I forced quicktime to quit and put it in the trash. I then went to delete it and it said it was still being used so I quit all programs and tried again, same message. I then logged out and also restarted and it's still doing the same thing. Then it "froze" when I opened the trash again. Is there any way to remove it?
Thanks so much!
-New to Mac
