Got a replacement iPhone but...

Discussion in 'iPhone' started by Aramyth, Jan 20, 2010.

  1. Aramyth macrumors newbie

    Aug 12, 2009
    I got a 3GS replacement but the little silver rim on the camera is raised and bumpy. I hate it. ><

    I'm just looking for some opinions, is it worth going back and complaining about? It's really annoying to me because it isn't supposed to be like that.

    Would apple replace it again or no, since it's a cosmetic issue?
  2. dukebound85 macrumors P6


    Jul 17, 2005
    5045 feet above sea level
    just sand it

    but seriously, you can try but you may not get the result you want. try nonetheless
  3. linsam macrumors 6502


    Jul 3, 2007
    Irvine, CA
  4. Aramyth thread starter macrumors newbie

    Aug 12, 2009
    :/ If you sand it, wouldn't it scratch the back?

    I guess I'll be making another trip to the apple store.
  5. thecoolone1 macrumors regular

    Apr 13, 2009
    I say take it back! You paid good money for your iPhone and if your previous one didn't have this problem then why would you want your replacement to have this problem.

    But a heads up. When Apple gives you a refurbished phone your usually trading in one problem in exchange for another (ex. light leaks, chrome bezel mis aligned, cracks, and etc.) but that's just from my past experience.

    I finally got my iPhone replaced due to hairline cracks but now I have light leaks on the left and right side which I never had before but I know I'll never get a "perfect" phone no matter how bad I want one :D
  6. superstrikertwo macrumors 65816


    Jun 9, 2008
    You're lucky that's your only problem. I got mine replaced Monday and have a faulty wifi/edge/3g chip whatever it's called. Drops both wifi and cell constantly and when it does it makes the phone freeze for a few seconds. Heading back tomorrow (er today now) to get it replaced. I thought referbs were supposed to be better.
  7. aeaglex07 macrumors 6502


    Mar 18, 2007
    United States
    its absolutely ridiculous that apple gives you a refurb to replace a defective unit especially since these phones dont run cheap LOL.
  8. STEVESKI07 macrumors 68000


    Jan 6, 2009
    Washington, DC
    It's not ridiculous because if they gave you a brand new one every time you guys brought your phone back for a minor cosmetic issue, we would be paying double or triple the price we pay now for the iPhone.
  9. bstpierre macrumors 6502

    Mar 28, 2008
    My 3G fits that description (now that I check).
  10. yentrog31 macrumors regular


    Oct 10, 2009
    im on my 3rd phone since July...both got hot and crashed(wifi chip) like a poster said earlier...Apple support is the best.....if you have any issue w/ your them or if close enough go to a store...they will give you another phone(refurb) but they are just as good or sometimes better....glta.
  11. DaReaper macrumors member

    Dec 27, 2008
    I'm still on the phone i got since i bought it... havent had any problems as of yet..
  12. rgarjr macrumors 603


    Apr 2, 2009
    Southern California
    So if you buy a brand new phone and take it back for cosmetic/hardware [whatever] problems, u get a refurb in return? That blows..

    Is this policy only on the iphones?
  13. superstrikertwo macrumors 65816


    Jun 9, 2008
    Referbs look identical to a brand new phone and usually they act the same way. There is no way to tell a refurb iPhone apart from a brand new iPhone.

    But yes they usually give you a refurb instead of a brand new phone.
  14. rablat macrumors 6502a


    Oct 8, 2007
    Classified NSA intel
    Just to clarify.
    You get a refurb phone after your 30 days are up, until then you can request a new phone.
  15. ct2k7 macrumors 603


    Aug 29, 2008
    London or Florida
    Seriously, it is really necessary? Is the little cosmetic issue affecting the way you use the device or is it life threatening? Or do you not want it to dent your pride?
  16. ozzyman500 macrumors 65816

    Feb 4, 2009
    The first 3Gs I got was like that. I brought it back to AT&T and got the color switched anyway and then it was fine. I'm completely satisfied with the iPhone I have now.
  17. Max(IT) Suspended


    Dec 8, 2009
    This is their policy (actually not only their) for all the hardware.
    If they cannot repair your Mac in a reasonable time frame, they could give you a refurb.
    It' s not unusual and it's not weird: your hardware is not new anymore, when you unwrap the package, so there's nothing to complain, as long as the refurb is ok.
  18. Ish macrumors 68020


    Nov 30, 2004
    If it's only the little phone ring I'd live with it. You don't know what the next one will be like.

    I had my 3G replaced after about 9 months when it started turning itself on and off. Real shame because I had no problems at all before that and the replacement has a much darker screen. It was disappointing but I decided to live with it. Hopefully, the next one will have as good a screen as the first one.
  19. Aramyth thread starter macrumors newbie

    Aug 12, 2009
    I just don't expect small, simplistic flaws like that from an Apple product. :apple:

    This is the problem. What if I get it replaced for that and end up with a different kind of hardware issue? It would suck. But I guess I'm a perfectionist and it's agitating that the rim on the camera is like that.

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