got error 1 after trying to restore my phone! Help!

darricksailo

macrumors 601
Dec 18, 2012
4,354
113
My phone won't restore. Stuck on connect to itunes screen
Are you using an iPhone 4S? From the quick searching online, error 1 appears to be a hardware problem relating to the baseband chip

Try a different computer, USB cable, USB port and see if changes anything
 
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jwhiteney

macrumors newbie
Oct 14, 2015
4
0
i think he is using iphone 6s from his signature.

OP. i am getting the same error on my 6s+ while in DFU mode. no luck restoring yet.
 
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henrys

macrumors regular
Feb 14, 2012
152
17
sacry stuff, jailbroke iphone 6 ok, was going to do iphone 6s+ later
 
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pdxmatts

macrumors 68000
Jan 12, 2013
1,767
410
Portland, OR
Check that your security software and settings or an ADBlocker aren't blocking your device from communicating with the Apple update server. Make sure iTunes is up to date. Shut down and restart your computer
 
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JaeMelo

macrumors member
Jun 14, 2015
40
29
10.0.0.1
Check that your security software and settings or an ADBlocker aren't blocking your device from communicating with the Apple update server. Make sure iTunes is up to date. Shut down and restart your computer
Try reading the OP's posted one more time. What you suggested isn't even possible.
 
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utahman130

macrumors 6502a
Original poster
Jun 7, 2012
997
66
Forgot to update this. I was trying to restore in my university computer lab after it boot looped, gave me error 1. Turned out, something was blocking the Apple update server despite the software already being downloaded, and my phone in DFU mode. When I got home, restored using my MacBook Pro, no errors.

Almost had a heart attack, since I'm basically just loaning the 6s from T-Mobile on the JUMP On Demand program.
 
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Carlanga

macrumors 604
Nov 5, 2009
7,013
1,300
Forgot to update this. I was trying to restore in my university computer lab after it boot looped, gave me error 1. Turned out, something was blocking the Apple update server despite the software already being downloaded, and my phone in DFU mode. When I got home, restored using my MacBook Pro, no errors.

Almost had a heart attack, since I'm basically just loaning the 6s from T-Mobile on the JUMP On Demand program.
yeah it was being blocked by your university, easy answer. No matter if you have the fw, iTunes still needs to talk to apple to confirm the fw installation
 
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