Stopped by BB as I had some time to kill. I noticed they had two small Apple boxes up in the cage. I asked what model they were and was told retina but not the new one. Well that made zero sense so I asked for them to pull one down. Silver and SG 1.2GHz/256 in stock. Or so I thought. They were meant to be put on display and was told buy an older gentleman they couldn't sell one to me. I asked for the manager. They saw a store an hour away had 2 SG in stock. They were going to hold/order it for me so I could go pick it up but the system wouldn't let them do it. One of the staff made a call and asked them to ship one of theirs so that I could walk out with the item I wanted. Everyone was really awesome about it. They saved me a couple of hours of hassle. Nice to see some quality customer service for a change And they even retroactively applied a 10% coupon after the sale.