Got lucky at BB today

Discussion in 'MacBook' started by TSloper74, Apr 29, 2015.

  1. TSloper74 macrumors member

    Joined:
    Sep 25, 2014
    #1
    Stopped by BB as I had some time to kill. I noticed they had two small Apple boxes up in the cage. I asked what model they were and was told retina but not the new one. Well that made zero sense so I asked for them to pull one down. Silver and SG 1.2GHz/256 in stock. Or so I thought. They were meant to be put on display and was told buy an older gentleman they couldn't sell one to me. I asked for the manager. They saw a store an hour away had 2 SG in stock. They were going to hold/order it for me so I could go pick it up but the system wouldn't let them do it. One of the staff made a call and asked them to ship one of theirs so that I could walk out with the item I wanted. Everyone was really awesome about it. They saved me a couple of hours of hassle.

    Nice to see some quality customer service for a change :)

    And they even retroactively applied a 10% coupon after the sale.
     
  2. newellj macrumors 601

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #2
    Glad that worked out so nicely for you! For all the grief they get, I've had nothing but the nicest, most competent experiences with Best Buy in the last few months.
     
  3. dexterbell macrumors 6502a

    Joined:
    Jan 29, 2015
    #3
    I did the same thing at a local Best Buy the day after it was released. Said they had a few in stock, drove 30 minutes, they couldn't get it to ring up, manager was no help either. They said sorry. Others like you were able to get them to ring it up correctly. I really hate BB these days.
     
  4. shenan1982 macrumors 68040

    shenan1982

    Joined:
    Nov 23, 2011
    #4
    The problem is the SKU is in the system, but the UPC still hasn't been associated with the SKU. So the only way for them to ring them up is to type the SKU for the product into the POS. It's not really that uncommon for new products at any retailer. Best Buy's website has their SKUs, but when I bought mine I had to prod them to look it up and ring it up that way.

    It's not rocket science, and the employees at BBY are certainly not rocket scientists, so you have to cut them a little slack.
     
  5. jev425 macrumors 6502

    jev425

    Joined:
    Sep 12, 2014
    Location:
    Seattle, WA
    #5
    So it's possible that online they don't show any in stock but might have a few?
     
  6. TSloper74 thread starter macrumors member

    Joined:
    Sep 25, 2014
    #6
    It's possible but not probable.
     
  7. newellj macrumors 601

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #7
    I have found quite a few locally by phone. None of them were showing up online.
     
  8. legioxi macrumors 6502a

    Joined:
    Mar 2, 2013
    #8
    I'm pretty sure they just show up as not available for in store pickup on the website right now regardless of in store stock.

    EDIT: I should mention that they do show up in the open box listings though. There are 5 or 6 within 248 miles of where I live.
     
  9. ZMRoach macrumors regular

    ZMRoach

    Joined:
    Sep 4, 2007
    Location:
    Seattle
    #9
    I just walked in to my Best Buy, in Bellevue, WA, and picked up a base model in Space Gray this morning. It's totally possible to find one in store!
     
  10. jev425 macrumors 6502

    jev425

    Joined:
    Sep 12, 2014
    Location:
    Seattle, WA
    #10
    Haha I was just there....should of asked if they had some in stock...oops
     
  11. mag2001 macrumors 6502

    Joined:
    May 24, 2007
    Location:
    San Antonio, TX
    #11
    I was at best buy last night and almost walked out with a SG 1.2/512. They had two in stock.
     
  12. brandonnnnnnn macrumors member

    Joined:
    Apr 22, 2015
    Location:
    TX
    #12
    Walked in and got a 1.1 space gray. Don't order online. They have them in stock in the store. Just call around.
     
  13. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #13
    precisely. All of the stores show "not available" for pickup in store; however, a lot of stores do have stock. The only thing showing online is open box returns.
     
  14. brandonnnnnnn macrumors member

    Joined:
    Apr 22, 2015
    Location:
    TX
    #14
    I ordered a movers coupon off of eBay for 4 bucks to get 10% off as well. Paid 1275.29 with tax for my Mac :)
     
  15. jev425 macrumors 6502

    jev425

    Joined:
    Sep 12, 2014
    Location:
    Seattle, WA
    #15
    Good idea# im surprised Apple isn't an "excluded" item. Might have do that myself. Can you pm me the eBay user
     
  16. bugout macrumors 6502a

    Joined:
    May 11, 2008
    Location:
    is everything!
    #17
    Or you could just go to the post office and get one for free :)
     
  17. shenan1982 macrumors 68040

    shenan1982

    Joined:
    Nov 23, 2011
    #18
    If driving several miles (potentially a half a tank of gas round trip, ehh $2), and standing in line for 10 minutes is worth a $4 savings, go for it.

    Personally I prefer to spend $1.10 to get the coupon on usps.com ... not even worth walking down to my car for a dollar savings let alone driving to the horrid USPS.
     
  18. kenbrinkman, May 2, 2015
    Last edited: May 3, 2015

    kenbrinkman macrumors regular

    kenbrinkman

    Joined:
    May 20, 2009
    Location:
    Daytona Beach, FL
    #19
    Thanks mover's coupon! $160 off plus $77 in cashback rewards!
     
  19. newellj macrumors 601

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #20
    I'd consider doing some edits to blank out your member ID # on the receipt. :)
     
  20. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #21
    I'm completely shocked by that too.
     
  21. doxielover macrumors 6502a

    doxielover

    Joined:
    Apr 12, 2011
    Location:
    CA
    #22

    Me too. Thanks!
     

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