Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Got my iPhone 6 screen replaced at Genius Bar today, but...

thatJohann

thatJohann

macrumors 68020
Original poster
Jul 5, 2013
2,098
2,450
NYC
Just had my iPhone 6 screen replaced at the genius bar (just the screen not the display), and I notice that the upper half of the screen is now yellow-ish. Genius bar told me it was glue that's not yet cured because they had just replaced the screen 40 min ago and that it will disappear over time.

Can anyone confirm that this is from the glue at the genius bar? not some additional new defect? I've read the uncured glue comment is a myth.
 
Not sure why it matters?

If it goes away in a couple or few days then they were right and you're good.

If it doesn't go away, you go back and have them replace the defective screen they installed.


There have been yellow-screen-glue-curing posts at every release for years, they always seem to dry up after production catches up and folks aren't getting freshly built screens. (or at least thats my perception, could be wrong) So perhaps it is a myth, or perhaps there's truth to it. Not sure there's any concrete evidence either way.
 
Honest to goodness my iPhone 5 had a yellowish screen and it did go away after a few weeks. I used my wife's 5 as a comparison after realizing I couldn't secretly switch phones. ;)

It's supported for a year without AppleCare so I'd say give it some time. But if you can't then try a Genius appt. and see what happens. Also, it's been my experience that telephone support is more "generous" when it comes to problems.

Or enjoy your built in f.lux! :D
 
PNutts said:
Honest to goodness my iPhone 5 had a yellowish screen and it did go away after a few weeks. I used my wife's 5 as a comparison after realizing I couldn't secretly switch phones. ;)

It's supported for a year without AppleCare so I'd say give it some time. But if you can't then try a Genius appt. and see what happens. Also, it's been my experience that telephone support is more "generous" when it comes to problems.

Or enjoy your built in f.lux! :D
Click to expand...

Thanks for your comments. Can I get telephone support even if I don't have applecare+ ?
 
thatJohann said:
Just had my iPhone 6 screen replaced at the genius bar (just the screen not the display), and I notice that the upper half of the screen is now yellow-ish. Genius bar told me it was glue that's not yet cured because they had just replaced the screen 40 min ago and that it will disappear over time.

Can anyone confirm that this is from the glue at the genius bar? not some additional new defect? I've read the uncured glue comment is a myth.
Click to expand...

Do genius staff now laminate in store? I doubt it! It's a full change or nothing.
 
They are making a fool of you ... its a full assembly so the only part they "may" glue is on corners ... the screen itself from assembly may have the glue issue, nothing to do with what they did in the store ...

And if its prominent , then it will always be there ....!!!
 
SanjeevRana said:
They are making a fool of you ... its a full assembly so the only part they "may" glue is on corners ... the screen itself from assembly may have the glue issue, nothing to do with what they did in the store ...

And if its prominent , then it will always be there ....!!!
Click to expand...

Don't spread misinformation that you don't know about.

There have reports of this issue for years with almost every new iPhone release. There's no reason to fear-monger.

Besides, the replace tm screen itself is newly manufactured as well, so how do you know it isn't still curing?
 
TheAppleFairy said:
I thought they always swap phones "in" the store.
Click to expand...

For my 5 or 5s (the one and only screen I've broken), in store they started with replacements only but then later were able to replace the screen. They gave me the option and I took a replacement phone because it was much faster (obviously). What I didn't know at the time was that the replacement had newer guts and worked on more networks than the launch day phone I broke so it was worth more at resell.
 
willmtaylor said:
Don't spread misinformation that you don't know about.

There have reports of this issue for years with almost every new iPhone release. There's no reason to fear-monger.

Besides, the replace tm screen itself is newly manufactured as well, so how do you know it isn't still curing?
Click to expand...

Please read again ... I already mentioned the issue might be the "glue from assembly and not the store"

No misinformation here ....
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back