Got my money back for the Apps

Discussion in 'iPod touch' started by ndheah, Jan 28, 2008.

  1. ndheah macrumors regular

    Joined:
    Sep 10, 2007
    Location:
    Green Bay, WI
    #1
    Sent an email, got a reply within 24 hours.

     
  2. tony Ramirez macrumors member

    Joined:
    Oct 13, 2007
    #2
    whered u send your email too and what did u say??
    i sure as heck want my twenty dollars back! lol
     
  3. Draythor macrumors 6502

    Draythor

    Joined:
    Sep 12, 2006
    Location:
    Exeter University, UK
    #3
    good for you! I bought my iPod in the knowledge that something along these lines was bound to happen at macworld. However I still bought it at Christmas and therefore am perfectly happy to pay apple for this update. That just for me though. I think that I might be alone on that, but there we go.
     
  4. macfan881 macrumors 68020

    Joined:
    Feb 22, 2006
    #4
    So did you get your ipod touch before or after chrismast? if you got it befoe i think this is really riduclus
     
  5. ndheah thread starter macrumors regular

    Joined:
    Sep 10, 2007
    Location:
    Green Bay, WI
    #5
    I bought my touch a few weeks ago.

    I wrote this, to itunesstoresupport@apple.com

    Hello,

    I recently purchased an iPod Touch about a month ago, and have purchased the
    new applications that are available to touch owners, after realizing that
    you are going to offer this service to new customers for free, I feel,
    baffled, I could understand new hardware being different, but software
    update such as this can hardly cost you much to push to your existing
    clients. While $20 is not much, I am wondering if you would consider any
    sort of refund, or discount towards these new applications. I feel that
    people that who are early adopters of your product should not be punished,
    and people who join into the Apple crowd later than everyone else should not
    be rewarded.

    Looking forward to your response.

    -Loyal Apple Customer,
    --XXX XXX
     
  6. megatronbomb macrumors regular

    megatronbomb

    Joined:
    Oct 26, 2007
    Location:
    Portland, OR
    #6
    I got my money back too.

    I just told them that I got my iPod Touch on the 16th and bought the applications on the 16th (both true).

    I got the same message back as the one above, but the ending of mine was changed a little and personalized. I'll end up spending the $20 at the itms, so it's not a total bust for Apple. ;)
     
  7. ndheah thread starter macrumors regular

    Joined:
    Sep 10, 2007
    Location:
    Green Bay, WI
    #7
    Oh of course, I've already spent it on items in the iTunes store.
     
  8. nintapple macrumors member

    Joined:
    Oct 19, 2007
    #8
    they're smart like that arent they. ahh store credit.
     
  9. PMB macrumors 65816

    PMB

    Joined:
    Nov 7, 2007
    Location:
    New York
    #9
    yep. i got credit too, even though i bought the apps only once....

    i plan to bust it all on apps in feb....

     
  10. Resist macrumors 68030

    Joined:
    Jan 15, 2008
    #10
    I also got my $20 back only after emailing Apple around 5 times complaining about it. Granted $20 won't break me but considering the iPhone got free stuff and Touch fans had to pay for them (unless you bought a new Touch), I felt it was pretty lame and not a great way to keep new Apple users.

    Sure Apple has more money into the iPhone that the Touch but that isn't my fault. I didn't buy the iPhone because I already have a cell phone and didn't need another one. Plus I don't like the AT&T plan price points. I got a much better deal with Verizon. My opinioin could change down the road, but for now the Touch gives me what I need.
     

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