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Got my New MacBook and a Dead Pixel

Bought the 13" new macbook 2.4ghz with upgraded 4gb from the store. I must be on the top there with bad luck. I am on my second macbook and going back to exchange for a third.

1st one had a bummed SuperDrive, would not properly insert unless I press eject button 1st. then when it finally took in a disc it would not properly read it. I should have just sent to apple to repair the drive as it had no dead pixels.

2nd one has 2 lit pixels and a few that you can see if you look from different angles.

For my third option I'll try another store to see if I can win the lottery and get a good one.
 
I too have a dead pixel on my new Macbook.

After purchasing many, many devices that an LCD, I've learned that a dead or stuck pixel is just a given. I think you could open 20 laptops in a row and eventually find some sort of defect in at least one pixel in the screen.

Think of it this way:

The Macbook has a resolution of 1280x800 pixels. That is 1,024,000 pixels in total. If you had 1 dead pixel (like my self), that is a failure rate of .00009%, which is damn good.

Dead LCDs aren't an Apple problem, it's the inherent nature of the technology.
 
catalyst6 said:
I too have a dead pixel on my new Macbook.

After purchasing many, many devices that an LCD, I've learned that a dead or stuck pixel is just a given. I think you could open 20 laptops in a row and eventually find some sort of defect in at least one pixel in the screen.

Think of it this way:

The Macbook has a resolution of 1280x800 pixels. That is 1,024,000 pixels in total. If you had 1 dead pixel (like my self), that is a failure rate of .00009%, which is damn good.

Dead LCDs aren't an Apple problem, it's the inherent nature of the technology.
Click to expand...
While I agree dead pixels can occur with LCD technology, I disagree with them being a given. Its called quality control which Apple is obviously not using on these panels.
 
If Apple threw out every display with one bad pixel you wouldn't be able to afford a Macbook.

There's a great article on Samsung's site describing dead pixels:

After all this fuss about dead pixels, you might wonder 'why do they keep selling these monitors? Why not only sell perfect machines?' It's not as simple as that. The bottom line is, if manufacturers start tossing out every monitor that has a dead pixel, you won't be able to afford an LCD display. Throwing away every monitor with a dead pixel would drive up the overall manufacturing cost. Since they need certain amount of profit in order to keep on manufacturing, LCD makers would inevitably raise the retail price of their products to counter the rising manufacturing costs.
Click to expand...
 
catalyst6 said:
If Apple threw out every display with one bad pixel you wouldn't be able to afford a Macbook.

There's a great article on Samsung's site describing dead pixels:
Click to expand...
I understand the concept, but again disagree with you and the article. I have purchased cheap computers <$700 up to $10,000 HD projectors and not once have had a dead pixel on any of these items.

In addition, I have owned more than 10 Apple laptops (5 white macbooks, 3 airs and 2 older models) and not one has ever had a dead pixel until the new MacBooks (ive had 5 new MacBooks with multiple dead pixels).

Maybe I am being blinded by my bad luck in this case, but I truly believe that Apple is using inferior screens coupled with a lack of quality control on the new MacBooks.
 
I'd say you have good luck if you have gone through that many devices and only seen dead pixels now.

I've gone through 3 different iPhones (not for dead pixels), but they've all had some sort of pixel anomaly.

I think I've just learned to live with it and try to ignore it. I feel like returning the machine over one dead pixel could net you a new one with more than 1 :) Plus checking them in the store doesn't always work as dead pixels can show up a few hours into use.
 
catalyst6 said:
I'd say you have good luck if you have gone through that many devices and only seen dead pixels now.

I've gone through 3 different iPhones (not for dead pixels), but they've all had some sort of pixel anomaly.

I think I've just learned to live with it and try to ignore it. I feel like returning the machine over one dead pixel could net you a new one with more than 1 :) Plus checking them in the store doesn't always work as dead pixels can show up a few hours into use.
Click to expand...

You make some valid points, but I guess I am a perfectionist :)
 
drew0020 said:
I understand the concept, but again disagree with you and the article. I have purchased cheap computers <$700 up to $10,000 HD projectors and not once have had a dead pixel on any of these items.
Click to expand...

Sadly the industry does not meet the requirements you expect. With the exception of Samsung's Zero dead pixel policy.


However, Apple currently does not publicly post their policy, so it is always a crap-shoot, and seemingly governed by the mood of the employees you deal with at Apple.

image.php
 
Yeah yeah sure - I appreciate people being narked off with problems *BUT* what folk tend to forget, amongst all the anger and fury is that for every bad screen, there a trillion PERFECT MacBook screens!. It's called magnification of complaints, caused by mass hysteria, based on the complaints of a relatively small percentage of consumers, amplified and propogated by their anger/displeasure.

Pay no attention to threads like this, when making your purchase decisions - otherwise you'd be a downright fool!.
 
catalyst6 said:
I too have a dead pixel on my new Macbook.

After purchasing many, many devices that an LCD, I've learned that a dead or stuck pixel is just a given. I think you could open 20 laptops in a row and eventually find some sort of defect in at least one pixel in the screen.

Think of it this way:

The Macbook has a resolution of 1280x800 pixels. That is 1,024,000 pixels in total. If you had 1 dead pixel (like my self), that is a failure rate of .00009%, which is damn good.

Dead LCDs aren't an Apple problem, it's the inherent nature of the technology.
Click to expand...
Agree!!!:D:D I also am PROUD to say that I have 1 dead pixel on mine too.:D
 
ogdenous said:
Bought the 13" new macbook 2.4ghz with upgraded 4gb from the store. I must be on the top there with bad luck. I am on my second macbook and going back to exchange for a third.

1st one had a bummed SuperDrive, would not properly insert unless I press eject button 1st. then when it finally took in a disc it would not properly read it. I should have just sent to apple to repair the drive as it had no dead pixels.

2nd one has 2 lit pixels and a few that you can see if you look from different angles.

For my third option I'll try another store to see if I can win the lottery and get a good one.
Click to expand...

So I went back today, the sales people were very nice about it and although the process took long (2.5 hours) it was worth the wait. They tested infront of me and I am now happy again :D
 
dude call apple and they will have it replaced for you.

i dont think it will be a problem cuz the guys at apple rock. :D
 
I have what appears to be a stuck pixel on the right side of the screen. When I turn off the display there is a white mark where the stuck pixel is. Should I return it?
 
I went through 2 of em with screen issues and thats all it took for me. I brought it back n got a refund. n I just went and picked up the new MBA 1.86 today at the store and this sad daddy kills that MBA 2.4. this thing is so fast its ridiculous. Im glad I brought back that MB. not to mention its ridiculous that they even released a product that has so many display issues. this is a complete lack of quality control and it shouldn't be happening in a $1600 laptop.
 
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