Got my Retina screen replaced in Brazil

[Mdv2]

So a few weeks ago I started noticing backlight bleed on my late 2013 Macbook Pro, which I had bought last year in December while living in the UK. See the awful picture for your reference.

Since then, I have moved to Brazil and with less than a month warranty left, I thought I may as well have the screen replaced. To my surprise, however, there are no Apple stores yet around here. So I brought my Macbook to an authorized service provider last Monday and picked it up today.

I am not sure if this is a normal procedure but in addition to the screen they have also give me a new aluminum top outer case, with which I am very happy. I no longer have the LG screen, but got a Samsung screen instead.

All together, I am very satisfied with Apple's service - even in far away locations without official presence.

 

[MagicBoy]

Good result.

FYI The display and lid come as as single assembly. It's not designed as a serviceable part.

 

[crawler1975]

So a few weeks ago I started noticing backlight bleed on my late 2013 Macbook Pro, which I had bought last year in December while living in the UK. See the awful picture for your reference.

Since then, I have moved to Brazil and with less than a month warranty left, I thought I may as well have the screen replaced. To my surprise, however, there are no Apple stores yet around here. So I brought my Macbook to an authorized service provider last Monday and picked it up today.

I am not sure if this is a normal procedure but in addition to the screen they have also give me a new aluminum top outer case, with which I am very happy. I no longer have the LG screen, but got a Samsung screen instead.

All together, I am very satisfied with Apple's service - even in far away locations without official presence.

Image

Good to hear that you are happy with the service. WIthout reading your post, I assumed that you were going to rant ...