Yeah the company is very reputable and said it was the exact OEM screen that Apple uses. Is that still not necessarily a genuine Apple screen?Genuine Apple part?
Yeah the company is very reputable and said it was the exact OEM screen that Apple uses. Is that still not necessarily a genuine Apple screen?
I don’t know, I don’t know how to take apart phones.Depends. Does the part have an Apple logo on the flex connector cable? If so, it's a refurbished part, which is good. Otherwise, it's likely just a compatible part.
I specifically asked the guy when he said it was “oem” if it was the exact screen apple used and he said yes. Should I be able to demand a refund? If I would’ve known I would’ve spent the extra $20 and taken it to Apple. I’m furious.As JPack stated its most likely not a genuine Apple display. They might toss words around like oem which basically means compatible .. Take it back to the repair shop and tell them it’s not performing normally
According to you, their answer is not sufficient. You need to get written confirmation from them saying they are Apple Authorized Service Provider. From their answer, doesn’t seem like they are. Take it back. Plus, if voids your warranty (assuming you have AppleCare+ since launch day).I specifically asked the guy when he said it was “oem” if it was the exact screen apple used and he said yes. Should I be able to demand a refund? If I would’ve known I would’ve spent the extra $20 and taken it to Apple. I’m furious.
I just had my X screen replaced via a major UK gadget insurer. My 3D-touch is all over the place now, so much so that I’ve turned it off. I’ve also installed iOS 13.1 so I’m not sure if it’s that or the replacement screen that has borked 3D-touch.
Yes - I’m aware of that and I know that few apps support it as they did. However my understanding was that for phones that have the hardware capability 3D-touch would still work whether in ios13 or not, at least for basic peek-and-poke contextual menu stuff.iOS 13 removed 3D Touch and replaced with long press haptic feedback now.
Returned it and went right over to Apple and had a new screen put on and boom back to working perfectly, night and day difference. I can’t believe that place tried to deceive me, they even tried to talk me out of returning it insisting it was identical. The worst part of all of this is they were only doing for $20 cheaper! For a faulty refurbished/off brand screen. I don’t know if I can give them my business again, unless it’s something that Apple won’t touch or saves me a ton of money.If they’re not an Apple authorised repair place, then even if it is a genuine Apple part (unlikely), it won’t have been calibrated like Apple screens are, which could also be the issue.