Got new iPhone 5; it has some brightness problem (screen goes black).

Discussion in 'iOS 6' started by Alfonsomac, Sep 28, 2012.

  1. Alfonsomac macrumors member

    Joined:
    May 17, 2012
    #1
    Hi guys.

    I bought my new iPhone 5 this morning. It's black, and luckly it has no scratches ;)

    But i found an iOS 6 bug (i guess) which compromises the usage of my new device.
    I let you to see the problem in the video:

    http://www.youtube.com/watch?v=mQlekP9HzS4&feature=youtu.be


    That's always happens (the screen goes black when the brightness level is a little less than the half); instead, sometimes the screen goes all black and i can restore the brightness locking and unlocking the device.
    Should i wait for an update, or should i change it?
    Anyone have the same issue?


    Thanks :)

    Sorry fo the english :)
     
  2. ericrwalker macrumors 68030

    ericrwalker

    Joined:
    Oct 8, 2008
    Location:
    Albany, NY
    #2

    What do you mean? The screen goes black when you're in the middle of doing something or when you're not touching it?
     
  3. Alfonsomac thread starter macrumors member

    Joined:
    May 17, 2012
    #3
    Both.
    For example, before happened when i had to compose the wifi password.

    I tried to restore the iPhone but nothing changed.
     
  4. ericrwalker macrumors 68030

    ericrwalker

    Joined:
    Oct 8, 2008
    Location:
    Albany, NY
    #4
    Does it turn back on when you hit the home button? Maybe you have it set to one minute for screen lock?

    I would imagine it's an OS thing and not a iPhone 5 thing? Not sure.
     
  5. Alfonsomac thread starter macrumors member

    Joined:
    May 17, 2012
    #5
    No of course not. That's my third iPhone i would know :)

    Yep, i'm pretty sure it's an OS thing and not a iPhone 5 thing...

    I think i'm gonna wait the next software update but if it will come after 14 days i bought the iPhone, i would return it back... i mean it happens occasionally... :(
     
  6. iPhoneBangla macrumors member

    Joined:
    Nov 3, 2011
    #6
    Same problem here, I am getting it replaced, I also have other problems such as internet connectivity and push email not working.
     
  7. viperGTS macrumors 65816

    Joined:
    Nov 15, 2010
    #7
    Could be a hardware issue with the backlight...
     
  8. Alfonsomac thread starter macrumors member

    Joined:
    May 17, 2012
    #8
    You could be right.
    When i see the white color on the iPhone, the white changes its saturation continuously...
    I called the Apple Store but they don't have any model to replace with :(
     

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