Got rew retina MBP15. Problems with printing

Discussion in 'Mac Basics and Help' started by soamz, Dec 4, 2013.

  1. soamz macrumors 6502a

    Jun 20, 2010
    Orissa, India
    Hi, I just got a new MBP Retina 15 2.3Ghz one.

    Transferred the time machine backup from my 2009 macbook pro 13 and everything is well and working, except one thing.


    It hangs on print screen and nothing happens on printer end.

    What could it be ?
    How do we fix it ?

    Here is the screen,
  2. 53kyle, Dec 4, 2013
    Last edited by a moderator: Dec 5, 2013

    53kyle macrumors 65816


    Mar 27, 2012
    Sebastopol, CA
    You could reboot the computer, printer, wifi router, the mac's wifi, etc. If all of that fails, try reinstalling the printer drivers (google it) and if THAT fails, make sure your computer is up to date in the app store. If THAT fails, do a clean install of OSX. Finally, if that fails, set up a genius appointment at an apple store and if all tests pass and your mac is fine, get a new printer.

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