I upgrade two lines on my plan, from iPhone 6 to the 7+ few weeks ago, I have a FAN account, their definition on the terms and services were very confusing, so I called two days ago to att and spoke to a nice rep, he told me he would waive the upgrade fees as a one time curtesy and that he did, saved $50 on my bill this month. I don't understand why they say when you activate a new device it would be waived, but isn't the same thing upgrading a device since you are getting a brand new phone? Right now my FAN discount is useless pretty much, since I upgraded to the Unlimited Plus plan. But at least I am getting a $25 discount on my directv services. Paying $290 monthly 3 lines, and Directv it's not bad.