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GPS Woes: AT&T blames Apple; Apple blames AT&T

kevinmchale

macrumors newbie
Original poster
Jan 27, 2011
8
0
The GPS on my iPhone 6 hasn't been working for months now. I did when I got it, but it stopped being accurate at some point. It's usually a few hundred yards off and real time navigation is impossible. (It's not a satellite interference issue - my wife's works perfectly) I've tried everything I can find to resolve the situation. Nothing has worked.

I finally brought it into AT&T for help as the closest Apple store is about 3 hours away. They told me the problem was with Apple and I had to deal with their support. So... I called apple, and they blamed AT&T; saying I needed a carrier update.

Seems like both are trying to pass the buck. Any idea where the problem actually lies? Advice?

Thanks!
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
50,840
19,021
Talk to Apple as the phone is ultimately their product and get them to work on it or exchange it. I believe they can do it by mail.
 
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chabig

macrumors 604
Sep 6, 2002
7,253
4,525
I would apply the carrier update as instructed, and if it doesn't work then, talk to Apple.
 
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kevinmchale

macrumors newbie
Original poster
Jan 27, 2011
8
0
I would apply the carrier update as instructed, and if it doesn't work then, talk to Apple.
I would do an update, but there is none available. Sounds like I need to get to an Apple Store.
 
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