Gray screen, Apple logo, spinning wheel

Discussion in 'PowerPC Macs' started by jeditor, Jul 9, 2018.

  1. jeditor macrumors newbie

    jeditor

    Joined:
    Jun 18, 2016
    #1
    hello all, I’m not sure if I’m in the right place. I have an old Mac, about 10 years old. I don’t know what it runs! I can’t get it to start up and have a very important old project on it. When I turn it on it gives the chime, goes to the gray screen with the logo and a loading wheel. It just stays there for ever. I have tried unplugging, unplugging all external drives (it does have a few internal that are still connected) starting in safe mode and those haven’t worked. I know I’m not helping my situation by not knowing the system stats. Any help would be appreciated! Thank you.
     
  2. amagichnich macrumors 6502

    amagichnich

    Joined:
    Feb 3, 2017
    Location:
    Stuttgart, Germany
    #2
    Press and hold cmd + r at boot, that let's you boot the recovery mode. Or press and hold the Alt key and select the recovery partition.
    Recovery mode came with os X 10.7 Lion, if your Mac doesn't have the recovery partition, your OS is below 10.7, probably 10.6 Snow Leopard.
    What does that mean? With a recovery partition you can either repair your main OS or reinstall it.
    Anything below 10.7 is a bit harder to repair, if possible at all, as you'll need the install media (DVD).

    What Mac model exactly is it? If you don't know and can't read the serial number on the bottom to identify it, tell us at least if it says anything with "*power*" on the display bezel or something like "MacBook*". If it's the latter, then you can also try an SMC reset via the key combination ctrl + alt + cmd during power on
     
  3. jeditor thread starter macrumors newbie

    jeditor

    Joined:
    Jun 18, 2016
    #3
    --- Post Merged, Jul 10, 2018 ---
    B6B38F74-4AA1-4AC3-B57B-48C18960E80F.jpeg Hi there, thank you. I’ll will try that but before I do I thought I would pass on the info of the computer that I found. It’s an old desktop, picture of info below:
     
  4. z970mp macrumors 6502a

    z970mp

    Joined:
    Jun 2, 2017
    Location:
    Submerged
    #4
    Your machine is most likely this model.

    Technically, this thread should be moved to the Mac Pro forums, as this is not a PowerPC.
     
  5. jeditor thread starter macrumors newbie

    jeditor

    Joined:
    Jun 18, 2016
    #5
    Okay. I’m not sure how to do that.
     
  6. RhianB macrumors 6502a

    RhianB

    Joined:
    Sep 3, 2016
    Location:
    505 USA
    #6
    If you have another working Mac with FireWire, connect them together with the FW cable using target disc mode. Essentially the target mp becomes an external hdd that you can then hunt down the important files & save them to your working host Mac. Below is an easy how to:

    http://osxdaily.com/2010/04/07/how-to-boot-a-mac-in-target-disk-mode/

    Target disc mode is a super handy dandy Mac function. Best of luck to you.
     
  7. Dronecatcher macrumors 68020

    Dronecatcher

    Joined:
    Jun 17, 2014
    Location:
    Lincolnshire, UK
    #7
    Try following the instructions here:

    http://www.everythingmacintosh.com/tech-notes/repair-your-hard-disk-in-single-user-mode/

    In this mode you are performing diagnostics before the hard drive is used - it might flush out any fixable problems.

    If you absolutely need that data, remove the hard drive and put in another machine to read from or buy a SATA/USB adaptor and do the same.
    --- Post Merged, Jul 11, 2018 ---
    Though, realistically the OP will get more help our side of the fence :)
     
  8. amagichnich macrumors 6502

    amagichnich

    Joined:
    Feb 3, 2017
    Location:
    Stuttgart, Germany
    #8
    Okay then, on the image is the info I asked you for: MacPro 2.4
    As @z970mp pointed out it is most likely a 2010 model, meaning that it came with Os X 10.6.
    Did you try to hold the Alt key while booting?
     
  9. jeditor thread starter macrumors newbie

    jeditor

    Joined:
    Jun 18, 2016
    #9
    --- Post Merged, Jul 11, 2018 ---
    Hi there, I did, I also tried the control S and got this message:
    --- Post Merged, Jul 11, 2018 ---

    Hello! Thank you. I tried but didn’t get the “your drive is okay” message, I don’t think. I got this:
     

    Attached Files:

  10. Dronecatcher macrumors 68020

    Dronecatcher

    Joined:
    Jun 17, 2014
    Location:
    Lincolnshire, UK
    #10
    I/O Error...that looks like bad news. What other machines do you have available for diagnostic purposes?
     
  11. z970mp macrumors 6502a

    z970mp

    Joined:
    Jun 2, 2017
    Location:
    Submerged
    #11
    No arguments there. ;)

    Though the folks in the Mac Pro forum are pretty good. I wouldn't be so quick to cancel them out.
     

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