Gray Screen Of Death

Discussion in 'Mac mini' started by iugradmark, Aug 20, 2011.

  1. iugradmark macrumors newbie

    Joined:
    Jul 30, 2011
    #1
    Am new owner of Mac Mini and new to Lion coming from Windows XP. About every second or third day when I shut down for the night, computer goes to a gray screen and tells me to do a hard power shutdown. Any thoughts as to what is causing this problem? Only change made to computer is upgraded memory and it is checking out OK.
     
  2. NicoleRichie macrumors 6502

    Joined:
    Jun 30, 2007
    #2
    this is not normal. Contact apple care and/or take it to the apple store.
     
  3. iugradmark thread starter macrumors newbie

    Joined:
    Jul 30, 2011
    #3
    One More Question

    I had a program open when I shut down (think it may have been itunes) would this cause the problem? New to Mac and not sure if when you shut down if you have to make sure all apps are closed first to avoid the death screen.
     
  4. Vermifuge macrumors 6502

    Vermifuge

    Joined:
    Mar 7, 2009
    #4
    Is everything stock or did you upgrade the ram and / or hard drive?
     
  5. iugradmark thread starter macrumors newbie

    Joined:
    Jul 30, 2011
    #5
    Upgraded Memory

    I updated memory but everything tests OK.
     
  6. Vermifuge macrumors 6502

    Vermifuge

    Joined:
    Mar 7, 2009
    #6
    Memory CAN test OK and still be BAD. Try going back to the original memory and see if the problem goes away.
     
  7. lilsoccakid74, Aug 20, 2011
    Last edited: Aug 20, 2011

    lilsoccakid74 macrumors 6502

    Joined:
    Apr 13, 2010
    #7
    Sounds like ram change caused the problem.
     
  8. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #8
    I had a similar problem with my iMac after I upgraded the memory - it kept giving me Kernel panics. The memory checked out OK, but it clearly wasn't - I removed the new memory and it's been fine ever since

    Generally, if you change something and you start getting Kernel Panics (Gray screen of death) then the thing you changed is the most likely culprit...
     

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