I wanted to post the fantastic service I reviewed when contacting Apple directly. I have an iPhone 5 which is in the group for battery replacement. There is no Apple store here so I took it to a local authorized repair center. They agreed that it was in the batch which qualified but after running diagnostics they said the battery was fine. I could bring it back later and they would run it again. Fast forward a few weeks and the battery is dying even more quickly. I decided to contact Apple and pay to have the battery replaced. Once on line with them, the tech quickly checked and said my phone battery was bad. He ran a diagnostic and told me to send it in. They would replace it for free. Thank you!