Great Apple Service :)

Discussion in 'Apple, Inc and Tech Industry' started by Doju, Aug 29, 2009.

  1. Doju macrumors 68000

    Joined:
    Jun 16, 2008
    #1
    I ordered my MacBook Pro Wednesday, the day they announced Snow Leopard's release. I was kind of ticked, as it seemed all directions pointed to me, after paying $2,000 for a machine, being nickel and dime'd over $10.

    Kind of frustrated, I called Apple today planning to order it, credit card in hand. The guy, very nicely said, "Ah, don't worry about it, we're going to include that free in your shipment."

    :D! What great service.
     
  2. Ozzie7876 macrumors newbie

    Joined:
    May 27, 2009
  3. TRAG macrumors 6502

    TRAG

    Joined:
    Jan 6, 2009
    Location:
    Louisiana, USA
  4. fuziwuzi macrumors regular

    Joined:
    Nov 29, 2007
    Location:
    Bris, Australia
    #5
    i had issues with my mbp when i got. wireless issues, dodgy keys on the keyboard, dodgy mouse button. i had it in for a few repairs in a short period. and then apple just agreed to send me a new one. i was without a mac for 2 weeks during the exchange. this one has been great. i bought i tjust after the late feb 08 release, and i got a 7200 drive addes, which meant they had to build my machine special. i must have just got a dud *shrugs* at least apple compensaes for things... some companies are horrible with accepting problems.
     
  5. IBradMac macrumors 68000

    IBradMac

    Joined:
    Jun 27, 2008
    Location:
    Ohio

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