Great experience @ the Apple Store

Discussion in 'MacBook Pro' started by Dannymonky, Jun 27, 2007.

  1. Dannymonky macrumors member

    Dannymonky

    Joined:
    Feb 6, 2007
    Location:
    Rats Mouth, Fl
    #1
    Well I just got back from the apple store w/ a new battery and a big smile on my face. My computer started shutting down when I pulled the power supply out about a week ago w/ a fully charged battery(264 cycles). I did all the things you were supposed to do like resetting pram and the hold the power button down for 5 secs w/ no battery and still no difference. So today I head over to the Apple store in Town Ctr in Boca Raton to see what they could do. First guy i talk to says i have to make an appointment. Earliest appointment is for following day(Dammmmm). So a second guy walks over and asks if i need help as im filling out appointment info. He says lets look at on the table w/ other macbook pros(mind you the "genius bar" was packed). So we plug it into a charger on display and it starts up-pull power cord and it shuts off. Grabs his lil walkie talkie and orders up a new battery from the back room. A minute later a guy walks out, scans the new battery-gives me a reciept and says have a nice day. Total of about 7 minutes in store. theres my happy Apple store story to go against all the bad stuff you usually hear about them. Oh and my battery serial # was not part of recall either. Happy day oh happy day.....:)
     
  2. rhagen macrumors regular

    Joined:
    Jun 13, 2007
    Location:
    San Diego, California
    #2
    Nice, to have your machine back up I bet.
     
  3. Cybergypsy macrumors 68040

    Cybergypsy

    Joined:
    May 16, 2006
    Location:
    Central Florida!
    #3
    Boca store is awesome, use to live near there...
     
  4. Squonk macrumors 65816

    Squonk

    Joined:
    Mar 15, 2005
  5. sinbushar macrumors regular

    Joined:
    Jan 5, 2002
    Location:
    Jersey
    #5
    Speaking of customer service, (throwing in a shameless plug),

    Commerce Bank was recently awarded JD Powers award for highest level of customer satisfaction among banks (in Mid-Atlantic region, where we have our highest presence). Besides being all over, Jersey, NY, and PA, we have expanded to CT, Metro DC/N. VA, and South East Florida. I believe we have a few branches in Boca. Try us out, it'll be worth your while!!

    www.commerceonline.com
     
  6. Dannymonky thread starter macrumors member

    Dannymonky

    Joined:
    Feb 6, 2007
    Location:
    Rats Mouth, Fl
    #6

    Errrr off topic but...... Thanks. Mom uses you guys in NYC. Me i love being bent over by Chase every month. Wifey uses BOA here in Boca. I could use a job offer more than a bank reccomendation.:D
     
  7. sinbushar macrumors regular

    Joined:
    Jan 5, 2002
    Location:
    Jersey
    #7
    We were talking about customer service though!! ;)

    If you are interested in it, we have a really aggressive expansion plan in the area, PM me and I can give you some info and a contact for some possible work.
     
  8. L3X macrumors 6502a

    Joined:
    Oct 18, 2006
    Location:
    Chesapeake, VA
    #8
    i use USAA, ranked #1 in customer service by some magazine, can't find the source. Anyway, they're good enough for me.
     

Share This Page