Great service

Discussion in 'MacBook' started by prwood, Jan 8, 2009.

  1. prwood macrumors newbie

    Jul 24, 2008
    My wife's MacBook recently developed an intermittent fault with some keys not responding. Also kept powering down & wouldn't re-start. It was 2 months out of warranty so I took it to Computers Now, South Melbourne who diagnosed a faulty DC-in circuit board. The power button & intermittent keyboard problem required a new top case. I phoned Apple in Sydney & after checking with the techie at Computers Now Apple agreed to bear the cost of this repair. I just wanted to mention how impressed I was with the level of service from both Apple & Computers Now. The MacBook was out of warranty but they stood by their product. Thanks Apple & Computers Now.
  2. Skeletal-dæmon macrumors 6502

    Apr 27, 2008
    Ah congratulations man! :D

    Now all I need is an Apple store in the North of England (NO Manchester is not in the North of England, its 140 bloody miles away) so I can experience some good customer care like that!

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