Great think my rMBP has a dead pixel

Discussion in 'MacBook Pro' started by dazlicous, Nov 12, 2014.

  1. dazlicous macrumors 6502a


    Jun 2, 2011
    Was restarting my rMBP before and when it was a black screen noticed a white dot near centre. On. Reboot downloaded a black screen and still got a small white dot.

    Anyone got any ideas or is it the screen fubar

    It's a late 2013 rMBP so out of warranty but could go down the consumer law if it's possible.
  2. Bending Pixels macrumors 65816

    Jul 22, 2010
    Dead pixels can happen with any LCD/LED screen, at any time. When you say "go down the consumer law", if you're talking about small claims court, you'll loose. Apple can probably replace the screen, but at a cost to you.
  3. dazlicous thread starter macrumors 6502a


    Jun 2, 2011
    Take it your not in the UK pal saying that. UK consumer law states items are covered for 6 years after purchase so wouldn't need to go to court to get Apple to replace screen FOC. Panel failure on a 18 month laptop costing 2k plus isn't accepteable
  4. GoldfishRT macrumors 6502


    Jul 24, 2014
    A single dead pixel is well within manufacturing tolerances I'd imagine. I doubt you'll get anywhere.

    A stuck or dead pixel isn't a broken or failing screen. Especially on a screen with high enough DPI that it's probably barely discernible at worst.
  5. JoelTheSuperior macrumors 6502


    Feb 10, 2014
    London, UK
    A single dead pixel doesn't count as panel failure.

    If you get them to replace the panel over a single dead pixel I'll be genuinely surprised.

    Just be happy it's only a single dead pixel - my rMBP has a small nick which appears grey and a mura.
  6. cjmillsnun macrumors 68020

    Aug 28, 2009
    I think one dead pixel isn't going to get you a sale of goods act replacement unless you are really nice to the genius when you go there.

    I believe Apple will allow up to 2 bright pixels, a third will warrant a panel replacement.

    It's all in line with ISO 13406-2 class II.
  7. hughw macrumors member


    Jan 15, 2012
    Bath/Bristol, UK
    I had a dead pixel in the centre of my 2012 rMBP display a month or two ago.
    I took it in to an apple store, and they replaced the panel on apple care

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