Green Dot when the screen is fully black

[Swifter]

Hello I have this green dot right on the top and when I go on a fully black picture, I can see the dot flashing red and green as i tilt it.

This is bothering me because I just found out about it.

Will apple let me take my iphone back to the shop to get it fixed?

I cant return my iPhone back because my 30 day guarantee is over and my iPhone is a month old.

Will apple help even though my guarantee is over?

What can I do to get rid of this dot?

 

[Givmeabrek]

iPhones have a 1 year warranty. If it's under warranty Apple will replace it.

 

[Swifter]

Question

Will they replace it even if its one tiny little incy wincy dot?

 

[iRepairParts]

Will they replace it even if its one tiny little incy wincy dot?

It sounds like a dead pixel. Definitely something Apple will take care of for you.

 

[BrightCanon]

I had a dead pixel show up on my iPhone 5 this week. I took at Apple and they allowed me to look at one replacement. The Replacement had dust under the glass screen and looked just as bad as my dead pixel so I said I would rather keep my phone. They said that was my only option I have to make another appointment to see another phone even though the apple genius could see dust too. It actually looked like small metal flakes. Pretty disappointed with apple since I paid for AppleCare+ and it really didn't do me much good. The genius was very nice as was I. Just disappointed.

 

[Swifter]

Will they give me a new phone right away?

If I go to the apple store and tell them the problem

I will also show them the box and the receipts

Will they give me a new iPhone straight away or do I have to talk with those apple genius people and wait for days just to get a new one?

 

[BrightCanon]

If I go to the apple store and tell them the problem

I will also show them the box and the receipts

Will they give me a new iPhone straight away or do I have to talk with those apple genius people and wait for days just to get a new one?

I'd make an appointment.

 

[Givmeabrek]

You don't need box, receipts, etc. They will see by the serial number it is under warranty and replace it right away. They only want the phone.

 

[Swifter]

What will they give me?

1 more question

Will they give me a new iPhone 5 fresh out of the box or will they give me one that has been refurbished?

 

[BrightCanon]

1 more question

Will they give me a new iPhone 5 fresh out of the box or will they give me one that has been refurbished?

If you're past 30 days a refurb.

 

[cambookpro]

1 more question

Will they give me a new iPhone 5 fresh out of the box or will they give me one that has been refurbished?

Please don't start this...
It will be a refurb, but they are 100% OK, and probably even better since they've been tested.

 

[iRepairParts]

Please don't start this...
It will be a refurb, but they are 100% OK, and probably even better since they've been tested.

You will more than likely get a refurb without any hassle or runaround from Apple. The best thing to do would be to make an appointment at the genius bar.

Refurbished units are 100% OK because they are pretty much examined with a fine tooth comb. My advice would just be to inspect the refurb to make sure there are no issues with it.