Carrier Green vertical line IPhone X

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Lnichols687, Nov 6, 2018.

  1. Lnichols687 macrumors newbie

    Lnichols687

    Joined:
    Nov 6, 2018
    #1
    My iPhone X tonight just had a green line appear vertically along the left side of the screen!!! I have only had this phone for 3 months or so and my wife and son have the same phone for quite awhile with no problems. Disappointing!
     
  2. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    If the phone is only 3 months old, it should still be under warranty. Make an appointment with your local Apple Store genius bar and have them check it out.
     
  3. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #3
    Faulty display or it was subjected to a hard impact. It has happened on the Samsung galaxy phones as well as some iPhone X examples. You just need to take it back to Apple..
     
  4. Gary171 macrumors newbie

    Joined:
    Oct 29, 2017
    #4
    I bought a refurbished iphone X in March from Apple...yesterday display had a vertical green line down left side before it stopped working. After 4 phone calls and over 2 hours with Apple support they are sending me a new (refurbed) iphone and I will send my old phone back. I don't understand why this was so hard....a simple google search shows this is a known issue and they put a hold on the credit card for the price of the phone they're sending me until I return the broken device. My impression is Apple products no longer "just work" and dealing with customer support was exceedingly painfull. Maybe it's time to give up my iMac, iPad, airpods, apple watch and macbooks I've purchased over the years and buy cheap Andriod phones and windows computers....
     

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3 November 6, 2018