Greetings and Superdrive issue

[Gasturbine]

Greetings from Ohio!

Ive had my iPad a few years now, but other than that I am a complete Mac newbie. Last week I purchased a 27" iMac. To my surprise, $1900+ does not get you a CR/ROM drive...thats another $70...its called a Superdrive.

It is a USB interface and came with no instructions or drivers. When I plugged it in, there was no prompt and/or message. When I put ANY CD in, it spins up, stops, and after about 15 seconds, ejects the disk.

What am I missing?

Thanks,
~Chris

 

[BrianBaughn]

Sounds like a troublesome unit.

I'd take it back and order a $30 USB combo burner from Newegg or Amazon.

 

[Gasturbine]

I just back back from the Apple store, and they said it was fine. Now Ive got to take my brand new computer in. Grrrrrrrrrr.

 

[MartinAppleGuy]

I just back back from the Apple store, and they said it was fine. Now Ive got to take my brand new computer in. Grrrrrrrrrr.

What in the end happened?