Grey line on new IPP 12.9

Discussion in 'iPad' started by edijames, Jul 20, 2017.

  1. edijames macrumors newbie

    edijames

    Joined:
    Jun 17, 2017
    #1
    Foto 20.07.17, 18 08 58.jpg Hello,

    I experience a grey line on the right side of the screen (Landscape mode) of my new IPP 12.9. Not seen with white background and full brightness. Any idea what could cause it?
     
  2. Relentless Power macrumors Core

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    Does this appear on any application or web page you are using? Does it ever fade or dissipate?
     
  3. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #3
    My 1st gen 12.9 inch had this. Apple exchanged it under warranty.
     
  4. noteple macrumors 65816

    noteple

    Joined:
    Aug 30, 2011
    #4
    Turn the screen upside Down in landscape mode
    If the line moves from the right to the left side it's the LCD panel assembly
    If it stays put it's the controller

    Either way it needs to be replaced.
     
  5. italodance Suspended

    italodance

    Joined:
    Jun 7, 2017
    Location:
    Tehran
  6. edijames thread starter macrumors newbie

    edijames

    Joined:
    Jun 17, 2017
    #6
    Any application seen. Its seen best right down, like a grey shadow. It stays the same and is just fading with white background and full brightness. Best seen on grey pictures. Not bothering too much. Maybe it is the lamination.
     
  7. Relentless Power macrumors Core

    Relentless Power

    Joined:
    Jul 12, 2016
    #7
    Being it seems it's abnormal according to others, I would still take advantage of the warranty replacement while you have it. Especially since you just purchased it not that long ago.
     
  8. UBS28 macrumors 6502a

    Joined:
    Oct 2, 2012
    #8
    I have the same issue with my 12.9 iPad Pro. So only me and the OP have this problem?

    I suppose I will ask for a new unit then if this is not normal.
     
  9. edijames thread starter macrumors newbie

    edijames

    Joined:
    Jun 17, 2017
    #9
    I did just check two demo-models in the store and they have also a very thin grey line on the right side (Home button side) in landscape mode. It looks it is from lamination, because with backlight to max its not seen. Maybe just some users are even not noticing it.
     
  10. blwade macrumors 6502

    Joined:
    Sep 16, 2014
    #10
    Are you referring to the spot at the very edge of the display? I see that it's a little lighter at the dock, but if you hadn't pointed it out, I don't think I would have noticed... my 12.9 iPad should arrive this week.. I'll see if I notice that on mine.
     
  11. UBS28 macrumors 6502a

    Joined:
    Oct 2, 2012
    #11
    So you are keeping it like this?
     
  12. edijames thread starter macrumors newbie

    edijames

    Joined:
    Jun 17, 2017
    #12
    Yes. I will keep mine. Anyway it is just seen when its darker backlight and when you really put attention to it.
     
  13. Vancouvermac macrumors newbie

    Joined:
    Jul 11, 2017
    #13
    My 12.9, bought a week ago, has this same problem. It's most prominent on the edge of the display by the home button, but also visible, though slightly fainter, on the camera-side edge. There's nothing on the other two sides. As noted, it's most apparent when viewing grey or mid-range colours.

    I'm within the return window, so it'll be going back.
     

Share This Page