Grey screen 27 inch iMac

Discussion in 'iMac' started by better3bred, Jan 26, 2014.

  1. better3bred macrumors newbie

    Joined:
    Jan 26, 2014
    Location:
    Peterborough, UK
    #1
    I have a August 2010 27 inch iMac. It worked fine for over 3 years then suddenly it stopped. All I get is a grey screen with the Apple icon in the middle with a progress bar underneath.

    There is no progress shown on the progress bar. I've tried all the options on the Mac website, but to no avail (holding down the shift key, reseting the PRAM), inserting the original disk etc.

    Can anything be done or is it just dead?

    Many thanks
     
  2. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #2
    If your Mac was running 10.7 or later, then try this link.

    http://support.apple.com/kb/PH10763

    The steps are the same for Lion or Mavericks as well.

    If you are running Snow Leopard, try to repair the disk from Disk Utility located on the Restore Media. My guess is the hard drive or RAM. You can also run a hardware test by holding D at boot.
     

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