Greyed out HD in Disk Utility (HELP!)

Discussion in 'Mac Basics and Help' started by VanDamage, Mar 17, 2013.

  1. VanDamage macrumors newbie

    Mar 17, 2013
    So my drive is on it's way out and I'm trying to salvage what I can before I'm ready to buy a new one. I'm trying to save some $$$ instead of sending in the drive to a data recovery service. Is it possible to mount the problem drive once I have another computer connected and be able to pull off info that way? If not what are some of my other options. I have already been to the Apple geniuses and they couldn't help me outside of just ordering me a new drive. So any helpful knowledge would be great.

    Thanks in advance,
  2. benwiggy macrumors 68020

    Jun 15, 2012
    If you have two Macs with FireWire, then you can run the problem Mac in Target Disk mode, where it acts entirely like an external drive. Hold T and boot up.
    I believe Thunderbolt may offer the same feature. Alternatively, take the drive out and put it in an external case.

    I have to say it: you should EXPECT drives to fail, and be prepared for it. That's why you need a good backup of all your files.
  3. VanDamage thread starter macrumors newbie

    Mar 17, 2013
    When I connect the two computers and run disk utility. It just sits there trying to gather information on the drives and does nothing. Do you really think I would have much better results if I took out the drive and put it in a SATA docking station?
  4. benwiggy macrumors 68020

    Jun 15, 2012
    From the sound of it: no, not really.

    If the drive just isn't showing up, then it's beyond what Disk Utility can do. There are other disk recovery software programs that you could try, though they cost money.
    Disk Warrior and Data Rescue III are the usual choices. The latter is probably better for very dead drives.
  5. VanDamage thread starter macrumors newbie

    Mar 17, 2013
    How would I use the DR3 program? Would I just run it from another computer while having the problem computer connected by firewire?
  6. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    You'd run it on the dud, but to be honest, it sounds a dead duck...Disk Warrior used to have a trial version, but i don't know if they still do that...either way it's a darn site cheaper than data recovery folks who really will charge you $$$

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