Greyed out songs on Apple Music

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by TRICKorDEVICE, Jul 22, 2015.

  1. TRICKorDEVICE macrumors 6502a

    Joined:
    Sep 20, 2014
    #1
    I have been having an issue where tracks are greyed out an unplayable through Apple Music. Any help is appreciated.

    For example, under the "For You" tab it recommended "Aeroplane Flies High" by Smashing Pumpkins. When I clicked into it, all but the last two songs are greyed out and unplayable. Can someone look at that album on their PC and/or iOS device and see if you have similar results?

    Any ideas how to fix this?
     
  2. Fatboy71 macrumors 65816

    Fatboy71

    Joined:
    Dec 21, 2010
    Location:
    UK
    #2
    I'm in the UK.

    This is what I see when I view that particular album.

    IMG_0303.PNG IMG_0304.PNG IMG_0305.PNG IMG_0306.PNG
     
  3. c55 macrumors regular

    c55

    Joined:
    May 3, 2015
    #3
    United States here, all but 2 songs are playable. The rest are unplayable like you say
     
  4. TRICKorDEVICE thread starter macrumors 6502a

    Joined:
    Sep 20, 2014
    #4
    Thanks for the replies all. I'm in the U.S. Too. So is this potentially a regional licensing issue?

    What do you think?
     
  5. princessgleek macrumors member

    princessgleek

    Joined:
    Jul 11, 2015
    #5
    Worth checking another streaming service. I just browsed rhapsody and they don't even have the album so sounds like licencing for you guys in the US
     
  6. navaira macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #6
    Hi "For You", what have you got for me today?

    Screen Shot 2015-07-23 at 17.36.47.png

    ...oh.

    What good are human curated playlists if this happens? How come they even manage to put songs that are not in Apple Music on the playlists?
     
  7. dotnet macrumors 6502a

    dotnet

    Joined:
    Apr 10, 2015
    Location:
    Sydney, Australia
    #7
    In iTunes (Australia) of the 33 tracks in the album tracks 23 (Rotten Apples) and 26 (Blank) are greyed out.

    i can understand 23, but what's wrong with 26? :D
     
  8. princessgleek macrumors member

    princessgleek

    Joined:
    Jul 11, 2015
    #8
    Ahh that Michael Jackson album is missing here in the UK as well
     
  9. navaira macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #9
    I think Xscape simply isn't on Apple Music no matter where you are, I saw it mentioned before.
     
  10. jdillings macrumors 65816

    Joined:
    Jun 21, 2015
    #10
    Definitely. I see this all the time on compilations and soundtracks.
     

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