Hey guys,
I'm a pretty avid Mac fan but over the last 3 weeks I've been pretty disheartened.
Heres the facts:
1 top case replacement £146
1 keyboard replacement £94
2 logic board replacements £301 each
2 weeks with no laptop
Was informed it was fixed arrived and it was infact broken still!
Total travel time to and from the mac store 4 times 12 hours + petrol costs.
Do you think I have a right to ask for a new MBP so I don't have to wait for my third logic board replacement which is because they installed a faulty one and didn't seem to check it?
If you do think so how do you think I should approach it because tbh I'm mad, really mad but do you thinking being calm will be more reasonable?
Any more thoughts?
Thanks!
I'm a pretty avid Mac fan but over the last 3 weeks I've been pretty disheartened.
Heres the facts:
1 top case replacement £146
1 keyboard replacement £94
2 logic board replacements £301 each
2 weeks with no laptop
Was informed it was fixed arrived and it was infact broken still!
Total travel time to and from the mac store 4 times 12 hours + petrol costs.
Do you think I have a right to ask for a new MBP so I don't have to wait for my third logic board replacement which is because they installed a faulty one and didn't seem to check it?
If you do think so how do you think I should approach it because tbh I'm mad, really mad but do you thinking being calm will be more reasonable?
Any more thoughts?
Thanks!