Grrrr (Defective iPod Touch)

Discussion in 'iPod touch' started by MacFan25863, Oct 15, 2007.

  1. MacFan25863 macrumors 6502a


    Jun 20, 2004
    So, I ordered my iPod in the middle of September. It finally arrived in the mail today...a shiny new 16 gig touch. I eagerly plug it into my computer and sync it up. When it's done, I pick it up, slide to unlock, and eagerly press my finger on "music".....only to have it not respond. Confused, I touch Videos and iTunes, only to have it do the same thing. I go up and press calculator, only to find it works perfectly. It appears the bottom centimeter of my touch doesn't recognize touch! I tried reseting it, restoring it, going to an earlier firmware...everything before I finally called Apple. Their response? I can mail it in..but it will take another 2 weeks for me to get a new one, that may or may not have my personalized engraving! Ahhh...I paid 400 bucks for this thing..and I may or may not even get my replacement engraved???

    What gives? Anyone else run into this problem?
  2. Football1maniac macrumors regular


    Jun 8, 2007
    Email Steve Jobs. He answers about these types of problems.

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